FE
FergusonSales Coordinator
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Before you apply
Salary$15 – $24/hr
LocationRemote
Also inNewport News, VA
Work moderemote · United States
SeniorityEntry
DepartmentSales
Company size10,000+ people
PostedOct 20, 2026 · 2w ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Proficiency in Microsoft Office: Excel, Word, PowerPoint, and Outlook
Results oriented with a strong customer service mindset
High attention to detail, demonstrated integrity and professionalism
Ability to quickly learn new systems, manage multiple tasks, and effectively prioritize work
Strong written and verbal communication skills
Ability to thrive in a collaborative and inclusive environment
Prior experience in sales support, customer service, or a related field preferred
Experience with Salesforce or other CRM software is a plus
Skills
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook
Salesforce
CRM
Benefits
Health insurance
Dental coverage
Vision coverage
Paid time off
Life insurance
401(k)
Company match
Mental health coverage
Family building benefits
Paid parental leave
Associate discounts
Job Posting:
About the company
Since 1953, Ferguson has been a source of quality supplies for a variety of industries. Together We Build Better infrastructure, better homes and better businesses. We exist to make our customers’ complex projects simple, successful, and sustainable. We proactively solve problems, adapt and grow to continuously serve our customers, communities and each other. Ferguson, a Fortune 500 company, is proud to provide best-in-class products, service and capabilities across the following industries: Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. Ferguson has approximately 36,000 associates across 1,700 locations. Ferguson is a community of proud associates who operate with the shared purpose of building something meaningful. You will build a career that you are proud of, at a company you can believe in.
About the role
The NST Consumer Post Sale team is seeking a motivated individual to join the team as a Sales Coordinator. This team supports Ferguson Home showroom customers from the time of purchase through delivery, ensuring a seamless post sale experience. This role focuses on delivering proactive, world-class customer service while supporting order progression and maintaining a high level of accuracy and professionalism.
This position is ideal for someone who enjoys contributing in a fast‑paced, collaborative support environment. This role is approved to be either Remote within the United States or Hybrid for associate in Newport News, VA, in accordance with company policy.
Responsibilities
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Manage purchasing, order maintenance, and delivery timelines to ensure accurate and efficient order progression
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Deliver world-class customer service through timely, professional communication with customers and internal partners via phone and email
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Proactively communicate order status and provide updates to support a seamless customer experience
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Manage multiple orders simultaneously in a fast‑paced environment while maintaining focus on the customer and appropriate urgency
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Support customer satisfaction by ensuring accuracy, attention to detail, and timely processing of all orders
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Identify opportunities to improve processes and contribute to overall service and operational efficiency
Qualifications
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Prior experience in sales support, customer service, or a related field preferred
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Proficiency in Microsoft Office: Excel, Word, PowerPoint, and Outlook
•
Results oriented with a strong customer service mindset
•
High attention to detail, demonstrated integrity and professionalism
•
Ability to quickly learn new systems, manage multiple tasks, and effectively prioritize work
•
Strong written and verbal communication skills
•
Ability to thrive in a collaborative and inclusive environment
•
Experience with Salesforce or other CRM software is a plus
Benefits
At Ferguson, we care for each other. We value our well-being just as much as our hard work. We are committed to a holistic approach towards benefits plans and programs that support the mental, physical and financial well-being of our associates. Our competitive offering not only includes benefits like health, dental, vision, paid time off, life insurance and a 401(k) with a company match, but our associates also enjoy additional meaningful and inclusive enhancements that are adaptable to their diverse situations and needs, including mental health coverage, gender affirming and family building benefits, paid parental leave, associate discounts, community involvement opportunities and more!
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Pay Range:
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Actual pay rate may vary depending upon location. The estimated pay range for this position is below. The specific rate will depend on a candidate’s qualifications and prior experience.
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$15.00 - $23.79
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Estimated Ranges displayed are Monthly for Salaried roles OR Hourly for all other roles.
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This role is Bonus or Incentive Plan eligible.
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Legal
Ferguson complies with all wage regulations. The starting wage may be higher in certain locations based on local or state wage requirements.
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The Company is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.
Ferguson Enterprises, LLC. is an equal employment employer F/M/Disability/Vet/Sexual Orientation/Gender Identity.
Equal Employment Opportunity and Reasonable Accommodation Information