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Technical Operations Engineer

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Before you apply
Salary$137k – $206k
LocationUS-PERM, South San Francisco, CA
Work moderemote · Canada
Typefull-time
SeniorityMid
Experience2+ yrs
DepartmentGlobal Operations
EquityIncluded
Company size10,000+ people
PostedOct 26, 2026 · 1w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Bachelor's degree or foreign equivalent in Computer Science, Information systems, Engineering, or a related field
2 years of experience in Technical or technical user-facing roles
2 years of experience with developer tools including git
2 years of experience with scripting and automation skills including Ruby and Python
2 years of experience with writing tooling and automation, including testing and idempotency
2 years of experience with observability tooling including metrics (Prometheus, Datadog), logging (LogScale), and distributed tracing (Honeycomb)
2 years of experience with incident response, on-call rotations, runbooks, and postmortem processes
2 years of experience with using SQL and relational databases including PostgreSQL or MySQL for operational tasks
Skills
git
Ruby
Python
Prometheus
Datadog
LogScale
Honeycomb
SQL
PostgreSQL
MySQL
Benefits
Equity
Company bonus or sales commissions/bonuses
401(k) plan
Medical insurance
Dental insurance
Vision insurance
Wellness stipends
About Stripe
Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
What you’ll do
Responsibilities
•
Become a domain expert in Connect and Risk and Compliance areas of Connect.
•
Handle inquiries from internal Stripes and external partners’ technical teams with detailed investigation and sometimes code changes.
•
Organize and direct complex technical changes as part of product releases and merchant onboarding and migrations.
•
Identify and automate inefficient or unnecessary manual processes by making direct code changes, or coordinating more complex code changes across Stripe.
•
Design alerting systems using existing tools to respond to incidents quickly, or prevent them altogether.
•
Conduct data analysis to understand the impact of risk and compliance interventions on the users and surface future product opportunities.
Who you are
Minimum requirements
Must have a Bachelor’s degree or foreign equivalent in Computer Science, Information systems, Engineering, or a related field, plus 2 years of experience in Technical or technical user-facing roles.
Must also have 2 years of experience in each of the following:
•
Developer tools including git;
•
Scripting and automation skills including Ruby and Python;
•
Writing tooling and automation, including testing and idempotency;
•
Observability tooling including metrics (Prometheus, Datadog), logging (LogScale), and distributed tracing (Honeycomb);
•
Incident response, on-call rotations, runbooks, and postmortem processes; and
•
Using SQL and relational databases including PostgreSQL or MySQL for operational tasks.
Salary: $137,000.00 - $205,600.00 /yr.
Legal
This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary.
40 hrs/week
100% Telecommuting permitted.
Multiple Positions Available.
Benefits
Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. CA75