Key Responsibilities
• Serve as a technical resource to customers by providing expertise in high performance polymers, CNC machining, engineered components, and application performance
• Partner with the sales team to identify and develop new business opportunities driven by technical solutions
• Collaborate with customer engineering teams to interpret drawings, specifications, tolerances, and performance requirements
• Participate in design reviews, feasibility assessments, and technical discussions during new product introduction
• Guide customers in material selection, manufacturability, and design optimization
• Support the development of complex quotations that require technical evaluation and cross functional input
• Work closely with Engineering, Operations, and Quality to ensure accuracy in proposals and successful execution of customer orders
• Resolve technical questions related to product performance, quality concerns, and engineering changes in a timely manner
• Provide technical training and support to internal sales teams and customers
• Contribute to continuous improvement efforts focused on enhancing technical accuracy, efficiency, and customer satisfaction