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SanMarWarehouse III - Will Call/Showroom
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Before you apply
Salary$21/hr
LocationAshland, VA, Ashland, VA
Work modeon-site
Typefull-time
SeniorityEntry
DepartmentDC Warehouse Associates
Company size1,001–5,000 people
PostedOct 6, 2026 · 4w ago
Verified live1d ago
At a glanceSummarised by Seekless from the posting.
Ability to listen to customers and meet their needs
Research, locate and load customer orders at a fast and accurate pace
Safely and efficiently load trailers and other vehicles by manually lifting and stacking cases of product
Operate internal systems such as High Jump and Ody
Answer customer inquiries over phone, email, and in person
Offer comparable product substitutions and alternative locations when out of stock
Prepare completed outgoing USPS for daily pick up
Document information clearly in High Jump and/or Ody
Educate customers on SanMar Difference and products
Effectively solve problems and find best solution for both SanMar and customer
Return customer voice messages and emails within 24 hours
Maintain Health Screening Logs for vendors and visitors
Maintain cleanliness and organization of showroom and will call area
Research and enter external and internal errors for stats
Offer up to date and accurate information to customers and co-workers
Responsible for checking out equipment and returning in same condition
Maintain safe, neat and clean work area by adhering to safety regulations
Comply with all policies and standards
Ability to lift and/or move up to 60 pounds
Basic English literacy required for operation of machines and paperwork
SanMar is an Equal Opportunity Employer
SanMar participates in E-Verify
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Life insurance
Disability insurance
Paid maternity leave
Paid paternity leave
Pet insurance
About the company
At SanMar, the work you do makes a difference.
About the role
Hours: Monday through Friday, 9:30am-6pm
Pay: $20.50
What’s the Short Version?
A Will Call Associate must be able to listen to our customers; consistently meet and exceed their needs and
expectations. Research, locate and load customer orders at a fast and accurate pace. Associates are required to
safely and efficiently load trailers and other vehicles, depending on Ship Via, by manually lifting and stacking cases
of product.
What Will You Be Doing?
· Operate internal systems that store customer information, such as High Jump and Ody.
· Answer customer inquiries over the phone, via email and in person.
· Offer comparable product substitutions and alternative locations when out of stock.
· Prepare all completed out going USPS for daily pick up.
· Document pertinent information clearly in High Jump and/or Ody.
· Educate customers on the SanMar Difference and products.
· Effectively solve problems and find the best solution for both SanMar and the customer.
· Return customer voice messages and e-mails within 24 hours.
· Maintain Health Screening Logs for vendors and visitors.
· Maintain cleanliness and organization of the showroom and will call area within the warehouse.
· Research and enter external and internal errors for stats.
· Offer up to date and accurate information to customers and co-workers.
· Responsible for checking out equipment and returning in same condition.
· Maintain safe, neat and clean work area by adhering to SanMar safety regulations.
· Perform other duties as assigned.
· Comply with all policies and standards.
What’s Our Offer?
Paid Time Off: You`ll accrue paid time off on a weekly basis based on hours worked up to 112 hours per
year to start. Employees also receive 8 paid holidays and 1 paid family day off.
Additional Benefits:
· Comprehensive medical, dental, and vision benefits
· 401k plan and matches $1 for $1 up to 4% of earnings, matched & vested at every pay cycle
· Life insurance
· Short/long-term disability coverage
· Paid maternity/paternity leave
· Pet insurance
What Should You Expect?
DC Warehouse (Equipment): While performing the duties of this job, the employee is constantly required to stand,
walk, talk and hear. The employee frequently lifts and/or moves up to 60 pounds. The employee operates powered
equipment requiring use of both hands as well as full range of motion of the neck, head and back. The employee is
frequently required to reach with hands and arms, grasp and perform repetitive hand, wrist and arm motions. The
employee is frequently required to climb stairs, kneel/squat, bend and carry. Specific vision abilities required by this
job include close vision, color vision, peripheral vision, depth perception and ability to adjust focus. Employee may
be required to wear a headset covering one or both ears. Employee will be required to wear Personal protective
equipment such as a Protective harness while operating equipment. Basic English literacy is required for operation of machines and necessary daily paperwork. Work environment is moderately noisy. The employee is occasionally required to work near conveyor systems. There is exposure to dust and changes in weather conditions. Work is performed under typical warehouse conditions. Potential hazards exist with regard to machinery such as forklifts, pallet jacks, mechanized systems, etc. Work environment is hectic and fast-paced.The employee is regularly exposed to ambient lighting and can be exposed to extreme heat and extreme cold including climates consistent with outside weather conditions.
Why Work at SanMar?
Our people are at the heart of everything we do. They bring their talent, passion and dedication to work with them every day. Their hard work inspires us and gives us purpose. We love working here together.
Whether you work in our headquarters, from your home or in one of our distribution centers across North America, we believe that investing in you is just the right thing to do. Our comprehensive benefits package is designed to support your health and well-being, life balance, career growth and (eventually) retirement.
SanMar works with brands you already know, like Nike, The North Face and Brooks Brothers, as well as providing industry-leading private label apparel and accessories. Our people come to work excited to do their part, providing clothing that helps people feel that they’re a part of something special.
Here’s your chance to be a part of this story. If you’re ready to work in a place where your participation matters and your growth is a priority, we’re ready for you.
SanMar is an Equal Opportunity Employer
Whoever you are, wherever you’re from, whoever you love or follow in faith, whatever your disability or superpower status, whichever ethnicity or gender you identify with, you are welcome at SanMar.
SanMar participates in E-Verify.