Job Requirements
(Education, Experience, Licensure and Certification)
Education:
• High School Diploma or equivalent required
Experience:
• PC literacy, must be able to type 30 wpm with a 95% accuracy (required)
• At least one year of patient access (preferred)
• Demonstrated knowledge of medical terminology (preferred)
Job Competency:
Knowledge, Skills, and Abilities critical to this role:
• Team – ability to work with others, serve others, help others, lead others, mentor others, take directions from others in the interest of moving process and programs forward to the desired outcome
• Critical Thinking – ability to think through issues and identify appropriate options
• Attention to Detail — Job requires being careful about detail and thorough in completing work tasks.
• Initiative — Job requires a willingness to take on responsibilities and challenges.
• Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace
• Social Orientation — Job requires preferring to work with others rather than alone, and being personally connected with others on the job.
• Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Language Ability:
• Must be able to communicate effectively in both verbal and written formats.
• Speaking — Talking to others to convey information effectively.
• Writing — Communicating effectively in writing as appropriate for the needs of the audience.
Reasoning Ability:
• Ability to break down problems or tasks; scanning prior knowledge and experience to identify causes and consequences of events
• Demonstrates the ability to understand instructions and underlying principles.
• Ability to reason and make sound judgments.
Computer Skills:
• Proficient in the use of EMR and Microsoft Office Suite
• Able to utilize appropriate computer systems to perform ICD-10 code look up.