Croatian-Speaking Travel Support Agent for Booking Agency Work Remotely
LocationGreece
Work moderemote
Typefull-time
SeniorityEntry
DepartmentCyriel
Company size10,000+ people
PostedJun 26, 2026 · 3mo ago
Verified live11h ago
At a glanceSummarised by Seekless from the posting.
Must have6
Fluency in Croatian and English, both written and verbal
Previous customer service experience, preferably in travel or hospitality
Strong communication and problem-solving skills
Comfortable working remotely and managing time effectively
Self-motivated, proactive, and detail oriented
Ability to work in a fast-paced environment and handle multiple tasks
Eligibility1
Right to live and work in Greece or EU citizen status
Benefits
Health insurance
Relocation package
Performance bonus
Hiring bonus
About the role
Mercier Consultancy is seeking a Croatian-Speaking Travel Support Agent to join our remote team while working from Greece. This role offers the flexibility of working from a beautiful location while providing excellent travel support services for Booking.com customers.
In this position, you will assist Croatian-speaking customers with their travel bookings and inquiries on the Booking.com platform. Your role is crucial in ensuring a smooth, hassle-free experience for travelers, helping them navigate options, resolve issues, and enjoy their trips.
***ALREADY LIVING IN GREECE? YOU WILL RECEIVE 1200 HIRING BONUS!***
Responsibilities
•
Deliver outstanding customer support to Croatian-speaking users of Booking.com through various communication channels
•
Help clients with reservations, modifications, cancellations, and general travel questions
•
Resolve issues promptly and professionally to maintain high customer satisfaction
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Keep detailed records of interactions and transactions in the company database
•
Work collaboratively with internal teams to improve customer service processes and policies
Requirements
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Fluency in Croation and English, both written and verbal, is essential. Please indicate your nationality and native language in your C.V. and/or Cover Letter.
•
Previous customer service experience, preferably in travel or hospitality
•
Strong communication and problem-solving skills
•
Comfortable working remotely and managing time effectively
•
Self-motivated, proactive, and detail oriented
•
Ability to work in a fast-paced environment and handle multiple tasks
•
Right to live and work in Greece or EU citizen status
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and 3 months accommodation )
1200 euros hiring bonus if you are already in Greece