What You Will Do
All Lowe’s associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Store Manager, this means:
• Ensuring associates are delivering friendly, professional and timely service to all customers who shop the store.
• Monitoring the performance, profitability, and flow-through of store plans and programs.
• Championing and implementing strategic asset protection plans that improve safety and security outcomes.
The Store Manager manages the overall store operations (i.e., expenses, merchandising standards, compliance, safety, security, and workforce) and those directly helping customers to drive positive customer experiences, sales, and margin performance. The Store Manager works closely with cross-functional partners in HR, Asset Protection, and Operations at the District, Region, and Corporate levels to execute the Lowe’s business strategy within his/her store.
To be successful, the Store Manager must build and support a store culture, in partnership with key stakeholders, that is aligned to the Lowe’s mission and behaviors where employees are engaged and inspired. This leader is also responsible for maintaining a strategic view of store talent needs, recruiting and developing talent, driving execution of sales and service strategies, analyzing relevant data to inform store-specific strategies, championing customer service, proactively addressing store needs, and acting as the Lowe’s brand ambassador for the community.
Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores.