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BO
Bosch Homecomfort
Customer Service Representative Jr.
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Location
monterrey, NUEVO LEON, mx
Work mode
on-site
Type
full-time
Company size
10,000+ people
First seen
1w ago
Last seen
3d ago
Job Description
Responsibilities
•
Enter and accurately process customer orders through the relevant systems.
•
Provide timely updates and confirmation to customers regarding their orders.
•
Coordinate with sales, supply chain, and back-office teams to resolve any issues.
•
Monitor order status and manage pending orders effectively.
•
Address and resolve customer complaints promptly and professionally.
Qualifications
•
Bachelor’s degree in Business or a related field, or equivalent experience.
•
Minimum of 1 year of customer service experience, preferably in a manufacturing environment.
•
Proficiency in English and strong communication skills.
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Detail-oriented with excellent problem-solving abilities.
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Ability to work in a fast-paced environment and effectively prioritize tasks
Additional Information
referencia REF661E
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