• Assign Team Members with duties and inspect work for conformance to prescribe standards of cleanliness
• Supervise, train, support and monitor Team Members
• Conduct on the job and in-service trainings and explain policies, work procedures and to demonstrate use and maintenance of equipment
• Evaluate records to forecast department’s manpower requirements
• Advise manager and front office Team Members on rooms’ status
• Screen job applicants, hire new employees and recommend promotions, transfers, and dismissals
• Coach and counsel Team Members on work performance
• Ensure clear and effective communication between housekeeping and other departments
• Report all work orders to facilities for rectifications
• Approach all encounters with guests and Team Members in a friendly, service-oriented manner
• Comply at all times with the hotel standards and regulations to encourage safe and efficient hotel operations