JOB DUTIES AND RESPONSIBILITIES:
• Participate in the production of One (1) summer event at Crystal Mountain (June – September)
• Participate in the production of events and/or activations at Crystal Mountain minimum of eight (8) days per winter season throughout the 26/27 winter season (November - May)
• All Stoke Patrollers are required to volunteer at the annual Winter Stoke Block Party on 11/7/2026.
• Promote Crystal Mountain events and activities throughout the community, including social channels Follow us on Facebook, Instagram and Twitter
• Tag @crystalmountain (and #crystalmountain) on all posts + stories, Location tag Crystal Mountain Resort on posts and stories
• Respond to guest inquiries in a professional and timely manner and manage guest expectations.
• General understanding of resort operation hours, venues, services and events or where to direct guests for more information for guest services purposes.
• Willingness to learn and share feedback and other information with team and management.
• Always uphold company and departmental policy. Demonstrate support for company mission and values.
• Willingness and ability to be part of and contribute to a successful team.
• Able to work under stressful conditions without creating tension among fellow employees, vendors, and supervisors.
• Ability to communicate in a pleasant and efficient manner.
• Ability to present company policy in a diplomatic way.
• Possesses and utilizes good verbal communication skills and phone etiquette
• Willing to accept new and varied responsibilities