Senior Consultant - SURE
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Before you apply
LocationKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work modeon-site
Typefull-time
SeniorityMid
Experience4–6 yrs
DepartmentSURE- Mining & Oil and Gas
Company size10,000+ people
PostedApr 1, 2026 · 7mo ago
Verified live1d ago
May no longer be actively hiring
Posted by the company on Apr 1, 202680% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
4–6 years of professional experience in technology, consulting or delivery roles
Experience working with senior stakeholders in complex organisations
Strong communication and presentation skills, confident engaging senior leadership
Extraverted, proactive and able to create new relationships quickly
Proven ability to address and resolve client issues effectively
Ambition to develop client relationship and sales skills
Previous experience in consulting and delivery roles within Big 4 firms or leading system integrators (e.g. IBM, Accenture, or similar)
Experience working in technology-driven environments with exposure to delivery and client management
About the role
Job Specification – Client Service Group (CSG) Associate
Location: Kuala Lumpur, Malaysia
Reporting to: Rupert [Last Name], Client Service Group Lead
About the Role
The Client Service Group (CSG) acts as the single face of Infosys to our clients, holding end-to-end responsibility for client and account relationships. CSG is accountable for relationship management, sales growth and delivery performance, ensuring we meet client expectations while expanding opportunities.
We are seeking a motivated professional to join the CSG team in Kuala Lumpur. This individual will work closely with senior leadership and clients, supporting account growth and ensuring seamless delivery. The role is designed for someone with strong delivery and stakeholder experience, who has the ambition to develop into client relationship and sales management.
Responsibilities
Key Responsibilities
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Support client and account relationship management across multiple stakeholders
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Act as first point of contact for client issues, driving resolution and escalation as needed
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Build strong relationships with senior client stakeholders and internal teams
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Coordinate delivery performance and reporting across account teams
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Contribute to account growth activities including opportunity identification and pipeline support
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Develop capability in sales and client management under the guidance of the CSG Lead
Requirements
Candidate Profile
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4–6 years of professional experience in technology, consulting or delivery roles
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Experience working with senior stakeholders in complex organisations
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Strong communication and presentation skills, confident engaging senior leadership
•
Extraverted, proactive and able to create new relationships quickly
•
Proven ability to address and resolve client issues effectively
•
Ambition to develop client relationship and sales skills
Preferred Background
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Previous experience in consulting and delivery roles within Big 4 firms or leading system integrators (e.g. IBM, Accenture, or similar)
Nice to have
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Experience working in technology-driven environments with exposure to delivery and client management
Benefits
What We Offer
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Opportunity to grow within a global consulting and technology leader
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Structured development in client relationship and sales management
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Exposure to senior leadership and clients across the energy and resources sector
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Collaborative, dynamic and growth-oriented working environment