Configuration Technician II
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Before you apply
LocationSalt Lake City, Utah, United States
Work modeon-site
Typetemporary
SeniorityMid
Experience3–5 yrs
DepartmentiT1
Company size201–500 people
PostedNov 6, 2026 · 1d ago
Verified live2h ago
At a glanceSummarised by Seekless from the posting.
Set up and configure computers and peripheral based on the scope of work
Accurately diagnose problems with malfunctioning PC, Mac, laptop, printer or other peripheral
Perform quality control on the project assigned
Follow instructions per project
Respond to order requests and customer emails to assist in troubleshooting
Act as a subject matter expert in day-to-day operations
Ability to train team members on process, tools, and technology
Imaging laptops and desktops
Hardware and software installations and configurations
Troubleshooting desktop and laptop hardware and software issues
Bench testing refurbished devices such as PC, Monitors, switches, phones etc.
Desktop and Laptop repair
Server hardware configuration
Small office installs
Documentation
3-5 years of related experience
Excellent communication written and verbal skills
A+ or comparable experience
Working knowledge of Windows and Mac operating systems
Working knowledge of common desktop applications
Strong knowledge of desktop and laptop computer hardware
Ability to multi-task
Ability to work full time
Occasional travel
Be able to lift 50lbs
Dependable transportation
Skills
Windows
Mac
desktop applications
desktop hardware
laptop hardware
Benefits
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k)
About the company
iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced Configuration Technician II to join our team. iT1 has been ranked as one of Arizona’s Best Places to Work for over a decade, running in the Small Business category. You will be exposed to many of the top technology offerings in the market and can work with some of the most talented people in the country.
About the role
The Configuration Technician II is responsible for both internal and external facing responsibilities. In this position, you will be a critical point of contact between iT1 Consulting and the rest of the organization, as well as iT1’s customers, in setting up, configuring, and deploying Client assets.
Requirements
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Set up and configure computers and peripheral based on the scope of work.
•
To accurately diagnose, the problem with a malfunctioning PC, Mac, laptop, printer or other peripheral.
•
Perform quality control on the project assigned.
•
Every project is different – technician is expected to follow instructions per project.
•
Respond to order requests and customer emails to assist in troubleshooting any problems that arise
•
Act as a subject matter expert in day-to-day operations
•
Ability to train team members on process, tools, and technology
Essential Functions:
•
Imaging laptops and desktops
•
Hardware and software installations and configurations
•
Troubleshooting desktop and laptop hardware and software issues
•
Bench testing refurbished devices such as PC, Monitors, switches, phones etc.
•
Desktop and Laptop repair
•
Server hardware configuration
•
Small office installs
•
Documentation
Job Qualification Requirements:
•
3-5 years of related experience
•
Excellent communication written and verbal skills
•
A+ or comparable experience
•
Working knowledge of Windows and Mac operating systems
•
Working knowledge of common desktop applications
•
Strong knowledge of desktop and laptop computer hardware
•
Ability to work full time
•
Occasional travel
•
Be able to lift 50lbs
•
Dependable transportation
•
Ability to multi-task
Physical Demands:
•
Lifting or carrying up to 50 lbs.
•
Lift 50 lbs. +
•
Standing for long periods of time
•
Time spent in low postures (crouching, stooping, kneeling, bending)
•
Climbing (ramps, stairs, or ladders)
•
Sit at a computer for 8 hours per day
•
Keyboarding for 8 hours per day
•
Reaching Overhead
•
Near Vision (working with small objects or reading small print)
•
Speaking (communicating information to clients / coworkers)
**Duration:**This position is a benefits eligible, temporary role that has a 12 month duration.
Benefits
•
Medical, dental, and vision benefits with highly subsidized premiums
•
Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
•
401(k) Plan with employer match