All applicants are expected to:
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Leverage approved AI tools, where appropriate, to improve the efficiency, quality, and impact of their work.
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Stay curious and open to new AI-enabled ways of working.
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Exercise sound judgment by reviewing and validating AI-generated content.
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Maintain accountability for the accuracy, quality, fairness, and integrity of work products by adhering to National Life’s AI guiding principles.
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Use AI responsibly and in accordance with company policies related to confidentiality, data privacy, security, compliance, retention, and intellectual property.
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Additional Expectations for AI-Forward Roles
Applicants in AI-forward roles are also expected to:
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Identify practical opportunities to apply AI to improve workflows, productivity, analysis, and business outcomes.
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Create effective prompts, workflows, controls, and human-in-the-loop (HITL) review processes that support responsible AI use.
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Critically evaluate AI-generated outputs for accuracy, quality, bias, fairness, confidentiality, compliance, security, and business relevance.
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Partner appropriately with Legal, Compliance, Risk, Security, Data/Technology, and business stakeholders to move AI ideas from experimentation to responsible adoption.
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Help model responsible, human-centered AI adoption across the organization.
Cultivates Innovation - Fosters innovation by taking calculated risks; Work cooperatively with others to produce innovative solutions.
Ensures Accountability - Holds self and others accountable to meet commitments and performance goals.
Directs Work - Provides direction, delegates, and removes obstacles to get work done.
Demonstrates Emotional Intelligence - Exhibits the ability to recognize, understand, and manage emotions and how emotions can influence others; Uses a combination of feedback and reflection to gain productive insight into personal strengths and opportunities.
Exhibits Critical and Creative Thinking - Engaging thinking skills that focus on logic and reasoning to make decisions (critical) and innovative solutions to solve problems (creative).
Leads Change - Facilitates change and transition at the individual and team level; Develops strategic goals for aligning with change.
Develops Talent - Builds team(s) equipped for the future by applying coaching techniques for developing team members to meet their professional/personal goals and the organizational goals; Listens and responds with empathy; Asks thought provoking questions.
Inspires Others - Motivates and influences others by creating an environment where teams can do their best work; Partners across the organization to achieve results.