IT Onsite Support Engineer - Dutch speaker based in the NL
LocationRotterdam, South Holland, Netherlands
Work modeon-site
Typefull-time
DepartmentTECH_NL7
Company size1,001–5,000 people
First seen1w ago
Last seen1d ago
Your Role as a Onsite IT Support Engineer:
Responsibilities
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As an Onsite IT Support Engineer, you will provide on-site technical support to our customers, troubleshooting and resolving hardware and software issues, and configuring and maintaining their IT infrastructure.
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Diagnose, troubleshoot, and resolve hardware, software, and operating system problems.
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You will work independently or in a team
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Install, upgrade, support, and troubleshoot end-user workspace hardware such as desktops, laptops, printers, mobile devices, and video and conferencing equipment
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You analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD) and manage user accounts via Active Directory
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Implementation of software and operating systems using SCCM or other implementation technologies
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You record your approach and solution to problems in a ticket system
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Asset management
Requirements
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Experience with onsite support and ticketing system (2 years)
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Familiar with Windows OS, Mac OS and various software applications
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Managed Print Service (MPS) / Configure mobile phones (Apple and Android) (MS Intune) / MS Office 365