Insurance Services Representative - Hybrid
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Before you apply
LocationRemote
Also in1235 E Cherokee St., Springfield, MO 65804
Work modehybrid
Typefull-time
SeniorityEntry
Company size10,000+ people
PostedOct 27, 2026 · 1w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
HS Degree or Equivalent
Computer and keyboarding skills
Prior EPIC Resolute Hospital Billing or Ambulatory experience
Prior Revenue Cycle and/or Healthcare billing or insurance experience
Basic Microsoft Excel and Word knowledge
Communication and customer service skills
Skills
EPIC Resolute Hospital Billing
Microsoft Excel
Microsoft Word
Benefits
Health insurance
Dental coverage
Vision coverage
Paid time off
Tuition support
Retirement plan
Find your calling at Mercy!
Responsibilities
Insurance Services Representative I is responsible for collection and resolution of outstanding insurance receivables including but not limited to unpaid, denied and underpaid claims. Insurance service representatives must communicate effectively, while accurately and efficiently handling high claim volume. Performs duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards.
Position Details:
Mercy Springfield
1235 E Cherokee St.
Springfield, MO 65804
Insurance Services Representative
Hybrid, Full-Time (Will need to come into office 1/2 day per week)
Requirements
QualificationsEducation: HS Degree or Equivalent
Required Experience: N/A
Nice to have
•
Preferred Experience: Prior EPIC Resolute Hospital Billing or Ambulatory experience. Prior Revenue Cycle and/or Healthcare billing or insurance experience
Required Other Skills and Knowledge: Computer and keyboarding skills
•
Preferred Skills and Knowledge: Basic Microsoft Excel and Word knowledge. Communication and customer service skills
Why Mercy?
From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.
Join a caring, collaborative team where your voice matters. At Mercy, you’ll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you’ll grow with us.