At a glanceSummarised by Seekless from the posting.
Must have6
At least 2 years of continuous managerial experience (preferably in security or related field)
High School diploma or general education degree (GED)
2 years experience as a Security Lead and/or Supervisor, or related experience in a customer service industry
Able to acquire and maintain a valid WI Private Security License and Driver's license
Able to read, write, speak, and understand English
Proficiency with Microsoft Office software
Nice to have2
Bi-lingual considered a plus
Prior WinTeam and/or eHUB experience
Eligibility5
Availability to work 1st shift and 2nd Shift and hold over if needed
Work a flexible schedule to meet the needs of the business which includes weekends
Must be at least 21 years of age
Able to pass pre-employment drug screen and criminal background check
Able to meet physical essential functions of the job, which can include lifting 75+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather
Skills
Microsoft Office
WinTeam
eHUB
Benefits
Paid time off
Paid holidays
Medical insurance
Dental insurance
Career growth
About the company
Titan Security is built on serving our clients and building careers – just like yours. We are trusted by some of the most well-known companies and properties in the country while remaining dedicated to building personalized security solutions that solve the needs of every customer we support. Named as a nationally recognized Top Workplace in 2024 and 2025 by USA Today, Titan’s customized approach to security services will provide you with the opportunity to learn, grow and succeed. Our core values of being Unified, Transparent, Innovative, Committed and Accountable help us in providing unparalleled service and support in all that we do. If you are looking for a meaningful career, a culture of excellence, and the ability to make a difference, we want to talk to you!
About the role
We are hiring a Field Supervisor to work as part of a team to support a select group of Titan Security accounts. The position will report to a Director of Operations and is primarily responsible for the quality assurance and compliance functions of the team members assigned at their accounts. This is a position working between Green Bay and Wausau.
Requirements
Must have at least 2 years of continuous managerial experience (preferably in security or related field) to be considered. Must have availability to work 1st shift and 2nd Shift and hold over if needed.
Responsibilities for Field Supervisors include but are not limited to:
•
Train team members in customer service, and complete quality assurance and compliance procedures and documentation
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Monitor and coach staff, including with attendance issues, disciplinary actions, and performance appraisal and documentation
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Support the HR department and Sr. Operations Manager in hiring, training, onboarding, and terminations
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Respond to any escalated security issues or emergency situations appropriately
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Compile and prepare reports and documents pertaining to incidents, personnel activities and account trends.
•
Work a flexible schedule to meet the needs of the business which includes weekends.
•
Other duties as assigned
Schedule as follows: Saturday-Wednesday 8am-6pm
Required Qualifications of Field Supervisors:
•
Must be at least 21 years of age.
•
High School diploma or general education degree (GED)
•
2 years experience as a Security Lead and/or Supervisor, or related experience in a customer service industry, like retail or hospitality
•
Able to acquire and maintain a valid WI Private Security License and Driver’s license, including state accredited training requirements.
•
Able to pass pre-employment drug screen and criminal background check.
•
Able to read, write, speak, and understand English
•
Able to meet physical essential functions of the job, which can include lifting 75+ lbs, completing foot patrols, walking up and down stairs, working in inclement weather