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Sales Support

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Before you apply
LocationMuntinlupa City, Philippines
Typefull-time
SeniorityMid
Experience3+ yrs
Company size10,000+ people
PostedSep 18, 2025 · 1y ago
Verified live15h ago
At a glanceSummarised by Seekless from the posting.
Must have at least 3 years’ experience in marketing, freight forwarding business or related fields
3 years' experience or more as Sales Support in freight forwarding (A&O)
Computer literate
Excellent attention to detail
Strong communication skills, both verbal and written
Ability to manage workloads effectively and meet deadlines
Good team player
Possess a positive customer-oriented mind set
Skills
Ticketing System
Tariff / Rate Tools
computer literate
What You Can Expect:
What you’ll be doing
•
Check Tariff or/and coordinate with Local pricing/procurement/Overseas offices/agents to obtain relevant rates;
•
Preparation of quotations based on the instructions given by the sales and timely submission to sales/ customers;
•
Follow up on quotation with Customer (existing Customer) or Sales (new Customer) to get indication or feedback, and working in Ticketing System;
•
Provide the pricing/ procurement team with a detailed feedback from customers;
•
Prepare Job Instruction Form/ Customer SOP and cost summary, and handover to operations;
•
Assist Sales or coordinate with Operation staff to update customers’ reports if required;
•
Handle escalation from Operations for differences on actual overseas invoices vs cost summary;
•
Handle escalation from Operations on Commercial items covered on the Quotation;
•
Use of software solutions such as Ticketing System as well as Tariff / Rate Tools;
•
Ad hoc task assigned
What You Bring:
What skills & experience you’ll bring to us
•
Must have at least 3 years’ experience in marketing, freight forwarding business or related fields.
•
With 3 years’ experience or more as Sales Support in freight forwarding (A&O)
•
Computer literate.
•
Excellent attention to detail.
•
Strong communication skills, both verbal and written.
•
Ability to manage workloads effectively and meet deadlines.
•
Good team player.
•
Possess a positive customer-oriented mind set.