Responsibilities
Work seamlessly with our team to integrate AI process and methods in existing research programs, work to open up new opportunities to sell in AI processes, as well as develop new processes to add to our suite of capabilities
Cultivate strong relationships with clients and cross-functional internal resources
Advise clients and senior-level decision makers with strategic recommendations of how to integrate AI into research programs and demonstrate how this will help achieve account goals
Ensure established processes are followed, and maintaining required documentation to deliver results that meet the highest quality standards
Own all aspects of the project execution and escalate issues that impact the timeline or data quality in a timely manner
Counsel junior-level staff, oversee deliverables, and provide professional development opportunities
Assist with development of scopes of work, budget management, and staffing with team leads
Present research findings to clients in a clear and professional manner, translating data into strategic recommendations
Qualifications:
Ability to join us in a hybrid model of working in-person in the office weekly in one of our U.S. locations
7+ years of experience across a broad range of research categories and models; Previous experience in a client-service capacity is preferred
Hands-on experience in AI applications and tools and demonstrated proficiency in integrating and developing AI solutions alongside more traditional research methods
Experience in secondary research, social listening, landsape analyses, secondary data gathering/synthesis and insights development from secondary research
Business acumen and self-starter mindset – able to work fluidly with a team and independently; can hear about a challenge and propose options and solutions
Proven analytical and deductive reasoning skills; able to translate findings into meaningful insights and storytelling
Strong Project Management skills; capable of setting priorities, meeting deadlines and managing projects
Strong written and verbal communication skills with the ability to interact with all levels using both technical and non-technical verbiage. Great at presenting findings to a diverse audience.
Expertise in media data collection tools such as Talkwalker, Brandwatch, Cision, Signal AI, etc.; Google Analytics experience is a plus
Bachelor’s degree required
Our Story