Director- ITIL (Presales)
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Before you apply
LocationMalaysia
Work moderemote
Typefull-time
SeniorityDirector
Experience10+ yrs
DepartmentGrowth
Company size501–1,000 people
PostedAug 3, 2026 · 3mo ago
Verified live22h ago
At a glanceSummarised by Seekless from the posting.
Recognised global expert in ITIL and Digital Product and Service Management
10+ years’ experience working with ITIL products, including real-world consulting and/or practitioner experience beyond just providing training courses
Understanding of other digital product and service management products, such as COBIT, IT4IT, ISO20001
Extensive understanding of ITIL training partner organizations
Extensive experience of undertaking webinars, speaking at conferences, and other marketing activities
Extensive experience of working with Sales teams to provide subject matter expertise in ITIL
Extensive experience of undertaking client business development activities, e.g., creating proposals/formal bids, providing ITIL expertise on client calls
Advanced written and spoken English (C2 level certification desired, LANGUAGECERT C2 LTE or C2 IESOL certificate would be a plus)
Established record of working with the bodies that own or promote these products is an advantage
Accredited trainer/consultant in some/all of the ITIL products would be advantageous
Must undergo a Background Check prior to commencing SELT duties
All SELT personnel will be required to complete a declaration where the existence of any criminal record and/or bankruptcy must be declared
Skills
ITIL
COBIT
IT4IT
Benefits
Competitive remuneration
International atmosphere
Two free vouchers per year for certifications
Learning experience
Personal and professional development
Virtual hiring process
About the company
Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! 📥
About the role
PeopleCert is looking for a Director-ITIL (Presales) to provide ITIL subject matter expertise to the global ITIL ecosystem (including Business Development, ITIL Ambassadors, training organizations, universities, Governments, and corporations). This role sits in the intersection between Business Development, Product, and Marketing. This is a global role with travel expected, and the successful candidate can be located anywhere.
As a Director-ITIL (Presales), your responsibilities will include:
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Connecting with corporates, government entities and other professional organizations to help grow the awareness and the market size of the ITIL products.
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Working closely with global ITIL Business Development to sell more ITIL products.
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Working closely with Product Management, and Product Development to provide input to content development
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Working closely with global Marketing to promote the ITIL brand
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Supporting the ITIL partner organizations with client calls, sales enablement activities, marketing support and other resources to sell more ITIL products.
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Undertaking webinars, speaking events, panel discussions and other activities to promote the ITIL brand.
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Inspiring and motivating the ITIL ecosystem, including ITIL Ambassadors, and the official ITIL Community Group.
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Forging and nurturing high-impact relationships with senior decision-makers in the ecosystem to promote ITIL products.
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Participating in conferences, ITIL education events, and strategic forums promoting ITIL.
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Collaborating group-wide (inc. LanguageCert, ITIL, City & Guilds, DevOps) to drive group-wide performance.
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Providing input (as required) to PeopleCert reports and business updates.
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Ensure alignment with company values — Quality, Innovation, Passion, Integrity, Clarity, and Velocity.
What we are looking for:
•
Recognised global expert in ITIL and Digital Product and Service Management
•
10+ years’ experience working with ITIL products. This includes real-world consulting and/or practitioner experience beyond just providing training courses
•
Understanding of other digital product and service management products, such as COBIT, IT4IT, ISO20001. Established record of working with the bodies that own or promote these products is an advantage
•
Extensive understanding of ITIL training partner organizations.
•
Accredited trainer/consultant in some/all of the ITIL products would be advantageous
•
Extensive experience of undertaking webinars, speaking at conferences, and other marketing activities
•
Extensive experience of working with Sales teams to provide subject matter expertise in ITIL. For example: sales enablement activities.
•
Extensive experience of undertaking client business development activities. For example, creating proposals/formal bids, providing ITIL expertise on client calls.
•
Advanced written and spoken English (C2 level certification desired, LANGUAGECERT C2 LTE or C2 IESOL certificate would be a plus).
What we offer:
•
Competitive remuneration package
•
Work in an international, dynamic and fun atmosphere
•
Two free vouchers for all certifications from PeopleCert’s Portfolio per year for all employees
•
Huge learning experience in using best practices and global environment
•
Constant personal and professional development
•
100% Virtual Hiring Process
About PeopleCert
PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.
Quality, Innovation, Passion, Integrity, Clarity, and Velocity are the core values which guide everything we do.
Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.
Secure English Language Tests (SELTs)
Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.
If working on the SELT service anywhere in the world, personnel will undergo equivalent background checks.
All applications will be treated with strict confidentiality.