Key Responsibilities
• Partner with peer leaders and solution architects to shape technology strategy and roadmap, while owning execution, delivery, and budget for the Americas region, including modernization of the WAN through SD WAN and secure access service edge (SASE) architectures.
• Drive maturity of network observability across the region, including monitoring, telemetry, and automation platforms that reduce mean time to detect and resolve incidents.
• Own the Americas network engineering budget, including capital and operating expense planning, vendor and circuit cost management, and business case development for major initiatives.
• Lead contract negotiations and manage strategic vendor and carrier relationships across the region, in partnership with procurement and sourcing.
• Lead, develop, and scale the Americas network engineering team with sites across North America and Latin America, building the team into a layered organization as headcount grows.
• Own delivery of network engineering projects across the full Americas footprint, including WAN, data center, cloud networking, and wireless initiatives at sites throughout North America and Latin America.
• Serve as the senior escalation point for network infrastructure issues across the Americas, driving root cause analysis and long term reliability improvements in partnership with the NOC and cross functional teams.
• Partner with the Network Engineering EMEA, the Principal Architect, and solution architects to align Americas delivery with global reference designs and standards, and to drive consistency in SD WAN, SASE, and observability tooling worldwide.
• Manage staffing plans, budget discipline, and resourcing across the Americas team, including sourcing decisions across North America and Latin America locations, with Costa Rica serving as a key operational continuity hub.
• Present technology strategy, budget requests, and program status to VP and executive stakeholders, translating technical initiatives into business impact and risk.
• Represent the Americas network engineering function in leadership planning and future state organization design discussions.