QA Analyst Selene Finance
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Before you apply
LocationBangalore
Work modeon-site
SeniorityMid
Experience2–4 yrs
Company size1,001–5,000 people
PostedAug 18, 2026 · 2mo ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Completes assigned quality assurance audit reviews timely per assignment and in line with SLA
Works to identify key risks in the assigned area and escalates concerns to their supervisor
Provide feedback to supervisor on success and failures identified during the Quality Assurance process
Reports any training needs or opportunities to management
Provide procedures and address issues that may hinder accuracy, timeliness and/or deadlines
Responsive to internal and external customer needs in a timely, accurate and professional manner
2-4 years experience in operations, operational risk, or risk management
Excellent communication skills across multiple stakeholder levels, both internally and customer-facing
High level of attention to detail
Outstanding analytical capabilities to deconstruct a complex situation into root causes
Ability to judge and assess situations in a very objective manner
Ability to maintain a calm demeanour in critical escalated fast-paced situations
Demonstrated analytical-thinking and problem-solving experience
Able to prioritize ones own daily activities
Capable of working in a team environment
Can use good judgement
US or any region mortgage servicing experience preferred
Any experience in Loss mitigation, foreclosure, bankruptcy and underwriting is beneficial
Any experience in working with Sagent MSP LoanSphere is good to have
Bachelor Degree preferred in a related discipline such as Business, Public Policy, Communications, or Public Relations
Ensure regulatory and operational compliance for loans reviewed
Prefer candidates already residing in Bangalore
Skills
Sagent
MSP
LoanSphere
ROLE AND RESPONSIBILITIES
• Completes assigned quality assurance audit reviews timely per assignment and in line with SLA.
• Works to identify key risks in the assigned area and escalates concerns to their supervisor.
• Provide feedback to supervisor on success and failures identified during the Quality Assurance process.
• Reports any training needs or opportunities to management.
• Provide procedures and address issues that may hinder accuracy, timeliness and/or deadlines.
• Ensure regulatory and operational compliance for loans reviewed.
• Responsive to internal and external customer needs in a timely, accurate and professional manner.
QUALIFICATIONS AND TECHNICAL SKILLSETS:
• 2-4 years’ experience in operations, operational risk, or risk management; US or any region mortgage servicing experience preferred.
Nice to have
• Any experience in Loss mitigation, foreclosure, bankruptcy and underwriting is beneficial • Any experience in working with Sagent\MSP\LoanSphere (BKFS) is good to have
• Bachelor’s Degree preferred in a related discipline such as Business, Public Policy, Communications, or Public Relations.
• Excellent communication skills across multiple stakeholder levels, both internally and customer-facing.
• High level of attention to detail
• Outstanding analytical capabilities to deconstruct a complex situation into root causes.
• Ability to judge and assess situations in a very objective manner.
• Ability to maintain a calm demeanour in critical, escalated, fast-paced situations.
• Demonstrated analytical-thinking and problem-solving experience.
• Able to prioritize one’s own daily activities.
• Capable of working in a team environment
• Can use good judgement
NOTES:
Prefer candidates already residing in Bangalore
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