Content Strategy & Governance Manager, Customer Experience Center
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Before you apply
LocationWaukesha; Remote
Work modehybrid
Typefull-time
SenioritySenior
Company size10,000+ people
PostedOct 26, 2026 · 1w ago
Verified live2d ago
Job Description Summary
The Content Strategy & Governance Manager is the storytelling architect of the CEC. You will own the planning, creation, governance and lifecycle of every content experience in the center, so that each visit delivers one unified enterprise narrative that is accurate, compelling, compliant and tailored to the customer in the room.
You will be the strategic integrator between clinical subject matter experts, product teams, sales leadership, creative agencies and regulatory stakeholders, orchestrating input from 200+ SMEs and governing 130+ net-new content modules and interactive experiences across care pathways, modalities, software, AI and services.
Job Description
Position Summary
GE HealthCare is creating a 30,000-square-foot Customer Experience Center (CEC) flagship at its Waukesha campus, targeted to open in September 2027. The CEC will bring the full enterprise portfolio to life through care pathways, clinical workflows, multimodality solutions, digital and AI capabilities, software, services and lifecycle value. It is a strategic account platform, not a product showroom: a place where health system leaders experience what GE HealthCare can do for their patients, clinicians and business.
The Content Strategy & Governance Manager is the storytelling architect of the CEC. You will own the planning, creation, governance and lifecycle of every content experience in the center, so that each visit delivers one unified enterprise narrative that is accurate, compelling, compliant and tailored to the customer in the room.
You will be the strategic integrator between clinical subject matter experts, product teams, sales leadership, creative agencies and regulatory stakeholders, orchestrating input from 200+ SMEs and governing 130+ net-new content modules and interactive experiences across care pathways, modalities, software, AI and services.