Live! By Loews-Arlington, TX treats guests to an unprecedented upscale experience that blends sports and entertainment with first-class hospitality and superior amenities. Ideally positioned between the new Texas Rangers’ ballpark and Dallas Cowboys’ Stadium, the 302-room hotel boasts an infinity-edge pool, a rooftop terrace and floor-to-ceiling windows that offer sweeping views of the Arlington Entertainment District.
Job Specifics
Responsibilities
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Make inspection rounds ensuring organization, cleanliness, proper maintenance, adequate supplies
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Monitor staff adherence to all service standards, SOPs and Loews SOPs, including inspecting staff for correct Uniform/Groom standards
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Supervise service of guests, being watchful of signals from guests in need of service
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Assist Team Leader to establish and monitor side work duty completion.
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Maintain bank to SOP, keep it balanced and secure at all times.
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Read daily communication sheets from previous shift and prepare one for the following shift. Check for all personnel call offs and check floor plan for coverage
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Check restaurant for cleanliness and set up (i.e. table cleanliness, stands etc.)
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Communicate daily with restaurant manager with regard to special events, house counts, etc.
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Assist Team Leader in conducting menu classes and taste panels
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Assist Team Leader in conducting month end inventory count and recording.
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Communicates with Team Members during service, scheduling, safety chats, MSDS, post bulletins
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Reports unsafe working conditions
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Ensure proper handling of guest checks and cash transactions
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Intercedes and/or fills in for Team Members should need occur
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Proficient in Excel, Word and Power Point
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Excellent organizational skills
Qualifications
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Food & Beverage knowledge required
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Excellent communications skills, written and verbal