F and B FOH Supervisor
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Before you apply
LocationChandler, OK, United States
Work modeon-site
Typefull-time
SeniorityLead
Company size10,000+ people
First seenOct 30, 2026 · 6d ago
Verified live2d ago
At a glanceSummarised by Seekless from the posting.
Supervises the daily operation of Arrow effectively and efficiently
Responsible for successfully operating Oliver’s as measured through Guest and Teammate service scores
Ensures highest degree of customer satisfaction for Oliver’s
Analyzes and evaluates Oliver’s operations to best achieve cost effective running of the outlet
Must be able to work successfully with a variety of diverse team members throughout the property
Conducts pre-shift meetings, makes daily schedule adjustments and controls staffing levels to meet budgeted labor costs
Supervises employee’s job performance (including coaching and feedback)
Hire staff and ensure proper training, supervision, and development of subordinates
Monitors and controls physical and sanitary condition of assigned areas
Assists in the completion of corrective action under the guidance of the Manager of Food & Beverage to achieve revenues, operating expenses and GSRS rating
Ensures proper usage and requisition of operating supplies within established guidelines
Maintains daily employee attendance and work records
Inspect food service facilities to ensure compliance with state and local health laws and internal regulations
Ensures legal compliance with other federal, state, and gaming laws
Inspects and tastes prepared foods to maintain quality standards and sanitation regulations
Works closely with employees and guests to correct concerns and issues regarding quality and services of food outlet
Conducts Performance Reviews, including recommends wage increases and promotions
Handle employees' complaints or grievances
Works a flexible schedule including weekends, evenings and holidays
Works a reasonable amount of overtime when required
Follow the Everyone Greets Everyone (EGE) policy
Participate in all mandatory meetings and pre-shift BUZZ sessions
Must be able to get along with co-workers and work as a team
Ability to read, write, speak and understand English
Must be able to respond to visual and aural cues
Must present a well-groomed, professional appearance
Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures
Must be able to work a varied schedule including holidays, nights and weekends as needed
Must be able to work a reasonable amount of overtime when required
•
Supervises the daily operation of Arrow effectively and efficiently.
•
Responsible for successfully operating Oliver’s as measured through Guest and Teammate service scores.
•
Ensures highest degree of customer satisfaction for Oliver’s.
•
Analyzes and evaluates Oliver’s operations to best achieve cost effective running of the outlet.
•
Must be able to able to work successfully with a variety of diverse team members throughout the property.
•
Conducts pre-shift meetings, makes daily schedule adjustments and controls staffing levels to meet budgeted labor costs, supervises employee’s job performance (including coaching and feedback).
•
Hire staff and ensure proper training, supervision, and development of subordinates.
•
Monitors and controls physical and sanitary condition of assigned areas.
•
Assists in the completion of corrective action under the guidance of the Manager of Food & Beverage to achieve revenues, operating expenses and GSRS rating.
•
Ensures proper usage and requisition of operating supplies within established guidelines.
•
Maintains daily employee attendance and work records.
•
Inspect food service facilities to ensure compliance with state and local health laws and internal regulations.
•
Ensures legal compliance with other federal, state, and gaming laws
•
Inspects and tastes prepared foods to maintain quality standards and sanitation regulations.
•
Works closely with employees and guests to correct concerns and issues regarding quality and services of food outlet.
•
Performs other duties as assigned.
•
Conducts Performance Reviews, including recommends wage increases and promotions
•
Handle employees’ complaints or grievances
•
Works a flexible schedule including weekends, evenings and holidays.
•
Works a reasonable amount of overtime when required.
•
All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”.
•
Team members will participate in all mandatory meetings and pre-shift BUZZ sessions.
•
Must be able to get along with co-workers and work as a team.
•
Ability to read, write, speak and understand English.
•
Must be able to respond to visual and aural cues.
•
Must present a well-groomed, professional appearance.
•
Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures.
•
Must be able to work a varied schedule including holidays, nights and weekends as needed.
•
Must be able to work a reasonable amount of overtime when required.
Perform other duties as assigned.