Forward Deployed Engineer
LocationAmericas (US time zones)
Work moderemote · United States
Typefull-time
SenioritySenior
Experience5+ yrs
DepartmentEngineering
Company size51–200 people
PostedAug 13, 2026 · 2mo ago
Verified live23h ago
At a glanceSummarised by Seekless from the posting.
5+ years of software engineering or solutions engineering experience building and deploying production systems
Experience working directly with enterprise customers or cross-functional stakeholders to deliver technical solutions
Strong debugging skills across distributed systems, backend services, and cloud infrastructure
Comfortable working across backend engineering, infrastructure, APIs, and AI application layers
Excellent communication skills with the ability to translate complex technical concepts into practical customer solutions
Entrepreneurial mindset with the ability to thrive in fast-moving, ambiguous environments
Experience with Docker, Kubernetes, and modern cloud infrastructure
Familiarity with LLMs, AI agents, RAG systems, or model orchestration frameworks
Experience integrating enterprise systems such as CRMs, data warehouses, internal APIs, or identity providers
History of shipping customer-facing technical solutions in enterprise or infrastructure-focused environments
Skills
Docker
Kubernetes
LLMs
AI agents
RAG systems
CRMs
data warehouses
internal APIs
identity providers
The Role
As a Forward Deployed Engineer at Nous Research, you’ll deploy and adapt Hermes Agent Enterprise inside complex customer environments. You’ll partner directly with enterprise customers to understand their workflows, integrate internal systems, and deliver production-ready AI solutions that solve real business problems.
You’ll work across engineering, infrastructure, and customer teams to bridge the gap between cutting-edge AI research and reliable enterprise deployments. This is an ideal role for someone who enjoys solving ambiguous technical challenges, working closely with customers, and shipping high-impact solutions.
Responsibilities
•
Deploy Hermes Agent Enterprise across cloud, on-premises, and hybrid customer environments.
•
Integrate enterprise APIs, internal data sources, authentication systems, and business applications into agent workflows.
•
Partner directly with customers to scope requirements, implement solutions, and iterate based on feedback.
•
Debug and resolve production issues across infrastructure, orchestration, integrations, and AI application layers.
•
Build reusable deployment patterns, tooling, and best practices that improve implementation speed and reliability.
•
Collaborate with engineering and research teams to influence product direction based on customer needs.
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Improve deployment observability, monitoring, and operational tooling to support production AI systems.
•
Document deployment architectures, integration guides, and customer implementation patterns.
Qualifications
•
5+ years of software engineering or solutions engineering experience building and deploying production systems.
•
Experience working directly with enterprise customers or cross-functional stakeholders to deliver technical solutions.
•
Strong debugging skills across distributed systems, backend services, and cloud infrastructure.
•
Comfortable working across backend engineering, infrastructure, APIs, and AI application layers.
•
Excellent communication skills with the ability to translate complex technical concepts into practical customer solutions.
•
Entrepreneurial mindset with the ability to thrive in fast-moving, ambiguous environments.
Nice-to-Have
•
Experience with Docker, Kubernetes, and modern cloud infrastructure.
•
Familiarity with LLMs, AI agents, RAG systems, or model orchestration frameworks.
•
Experience integrating enterprise systems such as CRMs, data warehouses, internal APIs, or identity providers.
•
History of shipping customer-facing technical solutions in enterprise or infrastructure-focused environments.
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