Customer Service Representative
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Before you apply
Salary$17/hr
LocationAlbuquerque, NM
Work modeon-site
Typefull-time
SeniorityEntry
Company size1,001–5,000 people
PostedOct 31, 2026 · 1w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Availability Monday through Friday 7:15 or 7:30 am - 5:30 pm and Saturday (on rotation) 7:45-12:30 pm
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Paid time off
Employee discounts
Professional development
About the role
As a Veterinary Receptionist, you will be the first point of contact for our clients, both in-person and over the phone. Your primary responsibilities will include managing client communications, scheduling appointments, handling payments, and providing administrative support to the veterinary team.
Key Responsibilities:
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Greet clients and their pets warmly, creating a welcoming atmosphere in the clinic.
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Answer incoming calls, manage multiple phone lines, and respond to client inquiries with accurate information.
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Schedule appointments, manage the appointment calendar, and confirm upcoming appointments.
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Check-in and check-out patients, ensuring all necessary paperwork is completed.
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Process payments, issue receipts, and handle any billing inquiries.
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Maintain client and patient records, ensuring all information is up-to-date and entered accurately into the practice management software.
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Provide clients with information about services, products, and after-care instructions.
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Assist with the coordination of patient flow to ensure smooth operation of the clinic.
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Perform general office duties such as digital faxing, emailing, and managing office supplies.
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Collaborate with the veterinary team to ensure the highest quality of care is provided to all patients.
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Assist in maintaining the cleanliness and organization of the reception area.
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Handle client concerns or complaints in a professional manner, escalating issues to management when necessary.
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Adhere to all clinic policies, procedures, and safety protocols.
The Veterinary Receptionist position requires availability during the following hours:
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Monday through Friday 7:15 or 7:30 am- 5:30 pm. Saturday (on rotation) 7:45-12:30 pm
Benefits:
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Competitive salary.
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Health, dental, and vision insurance.
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401(k) Retirement
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Paid time off and holidays.
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Employee discounts on veterinary services and products.
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Opportunities for professional development and career advancement.
Compensation for the CSR position is looking to start at $17/hr based on experience and work ethic.
About the company
At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.
Here’s what you can expect when you join our team:
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Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
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Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
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Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
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Generous paid time off and holidays, because your personal time matters.
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A supportive, collaborative environment where everyone feels a sense of belonging.
Please note: Any Benefits listed above apply to full-time employees.
At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.