Service Now

LocationCanada
Typecontract
SenioritySenior
Company size1,001–5,000 people
PostedNov 5, 2025 · 11mo ago
Verified live20h ago
At a glanceSummarised by Seekless from the posting.
Proven experience implementing and configuring ServiceNow SAM
Strong understanding of ITAM and SAM principles
Experience with SCCM, Intune integrations
Familiarity with license models and compliance
ServiceNow certifications (SAM preferred)
SaaS license management experience
Knowledge of vendor-specific modules (Microsoft, SUSE, RedHat, Oracle)
Ability to integrate SAM with other ServiceNow modules
Experience with automated workflows for reclamation and alerts
Skills
ServiceNow SAM Module
ServiceNow Discovery
SML
NDS
SCCM
Intune
SaaS license management integrations
Microsoft
SUSE
RedHat
Oracle
CMDB
Tools & Technologies
•
ServiceNow SAM Module
•
ServiceNow Discovery, SML, NDS
•
SCCM, Intune
•
SaaS license management integrations
About the Team & Impact
You’ll work with Administration Services and IT stakeholders to deliver a fully operational SAM solution integrated with existing ServiceNow components. Your work will improve visibility, reduce audit risk, and optimize software costs.
Responsibilities
•
Configure and deploy ServiceNow SAM module, including integrations
•
Define workflows and reporting requirements with stakeholders
•
Establish processes for software discovery, normalization, and lifecycle management
•
Integrate SAM with CMDB and procurement systems
•
Implement KPIs, dashboards, and compliance tracking
•
Deliver training and knowledge transfer for internal teams
•
Document SAM processes and workflows
•
Support post-go-live transition and internal ownership
Must-Have Qualifications
•
Proven experience implementing and configuring ServiceNow SAM
•
Strong understanding of ITAM and SAM principles
•
Experience with SCCM, Intune integrations
•
Familiarity with license models and compliance
•
ServiceNow certifications (SAM preferred)
Nice-to-Have
•
SaaS license management experience
•
Knowledge of vendor-specific modules (Microsoft, SUSE, RedHat, Oracle)
•
Ability to integrate SAM with other ServiceNow modules
•
Experience with automated workflows for reclamation and alerts