Guest Services Leader
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Before you apply
Salary$13 – $19/hr
LocationCornersville, TN, us
Work modeon-site
Typefull-time
SeniorityLead
DepartmentRetail Operations (OPSTRAVELCENTER)
Company size10,000+ people
PostedOct 30, 2026 · 5d ago
Verified live1d ago
Reposted once in the last 6 monthsEarliest listing first seen Oct 14, 2026
How we check a job is still liveAt a glanceSummarised by Seekless from the posting.
Previous experience or working knowledge of retail operations
Incredible customer service skills & the ability to help maintain a customer focused culture
Must be proficient with a calculator, computer, and other equipment
Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
Must be able to work a flexible schedule of nights, days, weekends, and holidays
Background check is required
Benefits
Health insurance
Dental insurance
Vision insurance
401(k)
Tuition reimbursement
Fuel discount
Flexible spending accounts
Adoption assistance
Flexible schedule
Company Description
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 43 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation’s busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
Legal
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
About the role
Shift Leaders are responsible for supervising employees and general operations of the store. The ideal candidate for this position would possess excellent customer service skills to respond to the needs of customers. In addition, this candidate would be self-motivated and ready to assist the managers with any tasks that need to be executed to keep our facilities well-maintained and running smoothly. This person would be knowledgeable of store operations and PFJ’s commitment to quality and customer service.
Pay Rates Starting between: $13.44 - $19.49 / hour
Qualifications
•
Previous experience or working knowledge of retail operations
•
Incredible customer service skills & the ability to help maintain a customer focused culture
•
Must be proficient with a calculator, computer, and other equipment
•
Ability to work as part of a team and interact with different levels from hourly team members, customers, vendors, and corporate representatives
•
Must be able to work a flexible schedule of nights, days, weekends, and holidays
•
Background check is required
Additional Information
•
Fuel Discount
•
Nation-wide Medical Plan/Dental/Vision
•
401(k)
•
Flexible Spending Accounts
•
Adoption Assistance
•
Tuition Reimbursement
•
Flexible Schedule
•
Weekly Pay
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