Unleash your potential: What you will be doing and owning:
Product Portfolio Management
• Support ownership of PAR’s Hardware portfolio throughout the product lifecycle, from concept through end-of-life.
• Develop business cases and recommendations for new hardware products, accessories, and portfolio expansion opportunities.
• Monitor revenue, margin, adoption, quality, and customer satisfaction metrics across assigned products.
• Partner with Finance and Operations to optimize pricing, profitability, inventory, and lifecycle planning.
Product Strategy & Roadmaps
• Contribute to short- and long-term product roadmaps aligned with PAR’s hardware growth strategy.
• Evaluate market trends, emerging technologies, customer needs, and competitive offerings.
• Identify opportunities to expand PAR’s hardware ecosystem, improve customer experience, and fill portfolio gaps.
• Translate customer and business requirements into prioritized product requirements.
Cross-Functional Leadership
• Serve as the primary liaison between Product Management and key stakeholders across Engineering, Operations, Quality, Supply Chain, Sales, and Marketing.
• Drive alignment and execution throughout product development and launch activities.
• Lead cross-functional readiness activities including product launches, product updates, and lifecycle transitions.
• Coordinate with software product teams to ensure optimal hardware/software experiences.
Customer & Market Engagement
• Collect and synthesize customer feedback, field intelligence, and market insights.
• Partner with sales teams on strategic customer opportunities and hardware recommendations.
• Support customer advisory discussions, product demonstrations, and executive briefings.
• Help develop product positioning, messaging, sales enablement materials, and launch content.
• Track and manage product KPIs, launch milestones, risks, and dependencies.
• Drive continuous improvement initiatives focused on product quality, reliability, and customer satisfaction.
• Support supplier, ODM, and partner engagements as required.
• Maintain product documentation, competitive analyses, and portfolio reporting.