Portworx is building a Forward Deployed Engineering team to embed directly with our most strategic customers during their highest-stakes Kubernetes storage deployments. You’ll be the technical bridge between complex customer infrastructure and Portworx itself: shaping production architectures, advising through critical rollouts, and turning field experience into structured product feedback that shapes our roadmap.
This is a consultative role. The customer’s teams operate their own environment; your job is to make sure the decisions they make are the right ones. That means the value you bring is judgment and depth rather than execution: knowing which architecture holds under load and failure, which assumptions in a proposed design are wrong, and what a given storage fabric, hypervisor estate, or network topology will and won’t support.
Most of this work sits in the customer’s own data center. Our largest and most complex deployments run on customer-owned compute, Fibre Channel and IP storage fabrics, established virtualization estates, and enterprise network designs that predate Kubernetes by a decade. You need to be genuinely conversant below the Kubernetes layer, at the server, the HBA, the switch, and the array, because that is where these deployments succeed or fail and where the customer’s infrastructure leaders will test whether you’re worth listening to.
This is not a support role and not a pure pre-sales role. You’ll own engagements end-to-end: from solution validation before you ever get on a plane, through architecture design, production readiness, and a clean handoff. You’ll leave behind documentation and decision guidance that make the next customer’s journey faster.
Just as important as the technical substance: this is a relationship-building role. Day to day you’ll work alongside the customer’s platform and infrastructure teams, mostly their senior engineers, leads, and architects. You’ll also engage directly with the Directors and VPs of Infrastructure and Platform Engineering who set platform direction, and the goal is to become a trusted advisor on that broader strategy, not just their Portworx footprint. Done well, this role earns Portworx (and Pure) real standing and visibility across the customer’s platform organization.