At a glanceSummarised by Seekless from the posting.
Must have10
Higher Diploma
At least 5 years of management experience, preferably in the pest control/Cleaning service or F&B industry
Minimum 3 years of hands-on operations experience
Strong time management and prioritization skills
Excellent problem-solving and communication skills
Ability to work independently
Self-motivated, detail-oriented, and well-organized
Proven leadership skills and team management experience
Proficiency in spoken and written English and Chinese
Proficient in MS Office (Word, Excel, and PowerPoint)
Skills
MS Office
Word
Excel
PowerPoint
Benefits
Competitive salary package
13th month salary
Flexible hours
Paid public holidays
Annual leave
Marital leave
Medical insurance
Dental insurance
Training program
Promotion opportunities
Recognition awards
Responsibilities
Responsibilities:
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Manage day-to-day operations, including field-based execution with the service team, and drive staff performance to maximize sales, productivity, and manpower efficiency.
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Support expense management to ensure profitability in accordance with financial objectives.
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Handle customer inquiries, requests, and complaints professionally.
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Establish and maintain strong relationships with customers through regular visits.
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Monitor and report on KPIs to assess operational efficiency.
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Coach, motivate, and develop team members to encourage collaboration and recognize strong performance.
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Oversee manpower scheduling to ensure high-quality service delivery.
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Collaborate with other departments to ensure seamless operational integration and effective problem resolution.
Requirements
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Higher Diploma with at least 5 years of management experience, preferably in the pest control/Cleaning service or F&B industry.
•
Minimum 3 years of hands-on operations experience is required.
•
Strong time management and prioritization skills in a fast-paced environment.
•
Excellent problem-solving and communication skills with the ability to work independently.
•
Self-motivated, detail-oriented, and well-organized.
•
Proven leadership skills and team management experience.
•
Proficiency in spoken and written English and Chinese.
•
Proficient in MS Office (Word, Excel, and PowerPoint).
Benefits
Are you interested? Here’s what you can expect when you join us:
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Competitive salary package and 13-month salary.
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5-6 day work week with flexible working hours.
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Paid public holidays, annual leave, and marital leave.
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Comprehensive medical and dental insurance (including Chinese medicine and acupuncture).
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Medical insurance (Outpatient /Chinese Herbalist & Acupuncture and In-hospital services).
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Offer learning & development and Training program.
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Excellent promotion opportunities and company culture.