The AVP, Operations, Delegated Underwriting Authority (U.S.) leads all operational aspects of onboarding and managing the company’s delegated underwriting authority (DUA) relationships, including Managing General Agents (MGAs), Program Administrators, and appointed agents and agencies.
Reporting to the Head of Delegated Underwriting Authority, U.S., this role builds, owns, and continuously improves the operational infrastructure, procedures, and controls that support the full lifecycle of delegated authority relationships — from agency and agent appointment and due diligence through ongoing monitoring, audit, compliance, and eventual termination or transition.
This is a critical operational leadership role that partners closely with Underwriting, Compliance, Legal, Claims, IT, and external Program Administrators to ensure delegated business is onboarded and managed with strong controls, consistent processes, and regulatory compliance across all U.S. jurisdictions. The role requires a leader who can design scalable operating procedures, oversee cross-functional processes such as sanctions screening and due diligence, and drive a culture of quality, accountability, and continuous improvement across the DUA operations function.