Group Headquarters HR Payroll, Social Insurance Officer - HR Operations Section, Employee Relations Department, Group Human Resources Supervisory Department (GHRD)
LocationTokyo, Japan
Work modeon-site
Typefull-time
SeniorityMid
Experience3+ yrs
DepartmentHuman Resources
Company size10,000+ people
PostedJul 9, 2026 · 3mo ago
Verified live10h ago
At a glanceSummarised by Seekless from the posting.
Must have2
At least 3 years of payroll related experience
Native-level Japanese proficiency
Nice to have5
Experience in project management
Experience in using COMPANY (payroll system)
Experience in system implementation
Experience in improving workflow with stakeholder involvement
Experience in human management of multiple people
Skills
COMPANY (payroll system)
Job Description:
Business Overview
Rakuten Group’s mission is to contribute society by creating value through innovation and entrepreneurship. We provide over 70 various services such as online shopping mall “Rakuten Ichiba”, online travel service “Rakuten Travel”, online banking service “Rakuten Bank” and others including pro-sports businesses.
Department Overview
As human resources and businesses diversify and expand, HR is required to actively promote not only stable operations but also business improvement and efficiency.
With over tens of thousands of employees and over 70 nationalities, you will be working in an environment that promotes diversity. This is a fast-paced environment with many new projects and irregular tasks as well as routine tasks.
If you like change and have a challenging spirit, you will find this a very rewarding and fun place to work.
What you will experience in Rakuten HR
About the role
•
This is a great opportunity to gain experience in HR operations at a large, diversified company.
This is an environment where you can develop a multifaceted perspective and viewpoint as an HR professional, as the environment is extremely diverse in terms of nationality, number of offices in Japan and overseas, age, and employment status.
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You will be able to gain experience in large scale of HR operations.
Our company still needs to promote business improvement from various perspectives, not just executing a completed flow.
This is a great opportunity for an HR professional to gain experience in a large scale company and promote business improvement measures.
•
A wide variety of career paths
Group Human Resources Supervisory Department consists of various HR functions such as payroll, training, recruiting and HRBP. This is a great opportunity to work in an environment where you will be able to communicate well with other sections through a variety of projects and where there are plenty of long term career paths.
Position:
Why We Hire
As our company continues to grow and diversify, we need to improve our HR operations. We are looking for someone who will be mainly responsible for payroll, social insurance procedures, personnel cost management, and VISA renewal support.
Position Details
Management of outsourcers for the following tasks, response to inquiries from employees, and planning and execution of work flow improvements
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Procedures for joining, resignation, and temporary retirement
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Payroll calculation (including resident tax and year-end adjustment)
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Various social insurance procedures (in cooperation with social insurance consultants)
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Management of personnel expenses (in cooperation with accounting and tax departments)
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Collection and management of My Number
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Visa renewal support (in cooperation with administrative scrivener)
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Payroll sharing services for subsidiaries
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Payroll system maintenance and operation
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Participation in intra- and cross-team projects and project management
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Other related work
Work Environment
Employee Relations Department 41 people
HR Operations Section 23 people
Mandatory Qualifications:
•
At least 3 years of payroll related experience
•
Native-level Japanese proficiency
Desired Qualifications:
•
Experience in project management
•
Experience in using COMPANY (payroll system)
•
Experience in system implementation
•
Experience in improving workflow with stakeholder involvement
•
Experience in human management of multiple people
Others Information:
Additional information on Location
Rakuten Crimson House (Tokyo)
Languages:
English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)