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Mercier Consultancy

Greek-Speaking Customer Service Agent For Edenred Wanted in Athens

LocationAthens, Attica, Greece
Typefull-time
SeniorityEntry
DepartmentJace
Company size10,000+ people
PostedJul 6, 2026 · 3mo ago
Verified live12h ago
At a glanceSummarised by Seekless from the posting.
Must have2
C1/C2 level of Greek, both written and verbal
High level of English
Eligibility3
Native language and nationality must be clearly listed in your C.V. and/or Cover Letter
Valid EU passport
Either living in Greece or willing to relocate
Benefits
Health insurance
About the role
We are seeking a Greek-Speaking Customer Service Agent to join our team in Athens, supporting customers on behalf of Edenred. In this role, you will be responsible for providing professional, friendly and efficient support, ensuring every customer receives a positive experience.
Whether you are responding to everyday enquiries, resolving issues or guiding customers through available services, you will play a key role in maintaining the high standards of customer care that Edenred is recognised for.
Key Responsibilities
· Respond to customer enquiries via telephone, email and live chat in Greek.
· Provide accurate information about products, services and customer accounts.
· Resolve customer issues promptly and professionally, escalating more complex cases where appropriate.
· Maintain detailed and accurate records of customer interactions using internal systems.
· Work closely with colleagues and other departments to ensure enquiries are resolved efficiently.
· Follow company procedures and service standards at all times.
Requirements
· You must have a C1/C2 level of Greek, both written and verbal, and a high level of English.
· Your native language and nationality must be clearly listed in your C.V. and/or Cover Letter.
· You must have a valid EU passport.
· You must be either living in Greece, or willing to relocate. We offer a relocation package for successful candidates living abroad.
Benefits
· Competitive Monthly Salary
· Monthly Performance Bonus
· Private Health Insurance
· 2 Extra Salaries Per Year
·
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