PA
PaytmTele caller - Associate
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Before you apply
LocationMumbai, Maharashtra
Also inGoregaon, Mumbai
Work modeon-site
Typefull-time
SeniorityEntry
Experience1+ yrs
DepartmentBusiness, Lending Collections
Company size10,000+ people
PostedApr 8, 2026 · 7mo ago
Verified live1d ago
May no longer be actively hiring
Posted by the company on Apr 8, 202644% of this company's open roles have been listed for 90+ days
At a glanceSummarised by Seekless from the posting.
Graduation
1+ years of relevant experience in Collections role
Excellent Communication Skills
Negotiations skills - strong bias for driving results in a High performance environment
Strong Relationship and Leadership skills
Working Knowledge of Computers
Growth Mindset
Demonstrated success and achievement orientation
Willingness to experiment and improve continuously
Meet collection targets of assigned branch
Meeting the Target on the product assigned for Collections
Ensuring legal guidelines are compiled for the entire collection structure in letter and sprits
Ensure that the collection agencies and In-house collectors adhere to the legal guidelines provided by the law in force
Ensure adherence to the Code of Conduct
Continuously monitoring collection agencies and In-house collectors to identify fraudulent practices and ensure that no loss is incurred due to such activities
Skills
Computers
Job Role : Telecaller
Job Location : Goregaon, Mumbai
Education : Graduation
About Us:
Paytm is India’s leading mobile payments and financial services distribution company. Pioneer
of the mobile QR payments revolution in India, Paytm builds technologies that help small
businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and
bring them to the mainstream economy with the help of technology.
About the team:
Liaison between the creditors and consumers. They are in charge of observing accounts to identify overdue payments, report collection activity, address client queries, and develop repayment plans.
About the role:
They will be responsible for collection targets of the assigned branches. They
will be required to meet the target of the assigned product. Follow the legal guidelines for
collection agencies & in-house collections.
Expectations/ Requirements:
1.
To achieve collection targets of the Respective Branch assigned.
2.
Meeting the Target on the product assigned for Collections.
3.
Ensuring legal guidelines are compiled for the entire collection structure in letter and sprits.
4.
Ensure that the collection agencies and In-house collectors adhere to the legal guidelines
provided by the law in force.
5.
Ensure adherence to the Code of Conduct.
6.
Continuously monitoring collection agencies and In-house collectors to identify fraudulent
practices and ensure that no loss is incurred due to such activities.
Superpowers/ Skills that will help you succeed in this role:
1.
He or she should have more than 1 year of relevant experience in Collections role
2.
Excellent Communication Skills
3.
Negotiations skills - strong bias for driving results in a High performance environment
4.
Strong Relationship and Leadership skills
5.
Working Knowledge of Computers
6.
Growth Mindset
7.
Demonstrated success and achievement orientation.
8.
Willingness to experiment and improve continuously
Why join us:
1.
A collaborative output driven program that brings cohesiveness across businesses through
technology
2.
Improve the average revenue per use by increasing the cross-sell opportunities
3.
A solid 360-degree feedback from your peer teams on your support of their goals
4.
Respect, that is earned, not demanded from your peers and manager