LocationKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work modeon-site
Typefull-time
DepartmentL Beauty
Company size1,001–5,000 people
First seen1w ago
Last seen1d ago
About the role
Being a Brow Expert in the company, you will be trained and certified on the unique skillset of brows & facial waxing on top of having the best knowledge on make-up application techniques, tips & tricks as well as be exposed to a wide range of make-up products. A Brow Expert will also be able to build up their own base of regular customers to ensure that you have a constant flow of customers.
Responsibilities:
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Demonstrate the use of brand’s make up products & services
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Market & Sell brand’s products & services
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Build and maintain good relationships with customers as well as store managers and cast members.
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Engage customers in a productive discussion to address skin concerns
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Perfectly identify customer’s skin condition and recommend the right products
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Host/Organize occasional workshops or parties for customers’ engagement
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Perform only Benefit approved and trained services offered on service menu to Benefit quality standards to ensure customer satisfaction
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Arrange appointments for return services
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Maintain counter cleanliness
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Ensure that top selling stock are not facing low or out of stocks issues; shelves are fully stocked at all time.
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Ensure personal bow bar areas are always at tip top condition, communicate maintenance issues to counter manager/sales manager
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Adhere to hygiene standards of the brand
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Ensure that the Benefit uniform is worn and full make up is always applied during work hours
Requirements
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Proficiency in English (spoken & written)
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Strong retail sales and/or service history
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Comfortable in face to face engagement
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Self-motivated individual who possesses a strong passion for working in the Beauty industry
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Pleasant disposition and well groomed
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Work hours: able to work shifts, weekends, and public holidays
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Basic make-up application knowledge
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An aesthetician or waxing license is an advantage
Benefits
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Market-aligned salary and performance-based incentives
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Sales commissions or bonuses for eligible retail roles
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Employee Product Privileges
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Opportunities for internal mobility across LVMH maisons and regions
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Ongoing professional and technical training (beauty expertise, retail excellence, management skills)
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Medical insurance coverage, mental wellbeing support