OR
OracleSenior Support Engineer - Life Sciences/Safety Products (Argus or Empirica)
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Before you apply
LocationBENGALURU, KARNATAKA, India
Typefull-time
SenioritySenior
Experience6–10 yrs
DepartmentSupport
Company size10,000+ people
First seenNov 3, 2026 · 19h ago
Verified live19h ago
At a glanceSummarised by Seekless from the posting.
6-10 years of experience in technical support or technical consulting
Strong problem-solving skills
Excellent time management
Customer-focused mindset
In-depth understanding of Drug Safety and Pharmacovigilance regulations and processes
Hands-on experience with Oracle Argus Safety and/or Empirica Signal
Proficiency in Windows, Unix, and Linux operating systems
Expertise in UNIX scripting, XML, JavaScript, Oracle SQL, PL/SQL, and Oracle databases
Ability to thrive in a fast-paced, evolving business environment
Excellent verbal and written communication skills
Equal Employment Opportunity
Accommodation request for disability
Consideration for qualified applicants with arrest and conviction records
Skills
Windows
Unix
Linux
UNIX scripting
XML
JavaScript
Oracle SQL
PL/SQL
Oracle databases
Oracle Argus Safety
Empirica Signal
Benefits
Medical insurance
Life insurance
Retirement plan
About the role
As a member of the Support organization, you will be the primary point of contact for customers, providing technical assistance via phone and web portals. You will troubleshoot Oracle Life Sciences Safety products, ensuring high-quality support while adhering to industry regulations and Oracle’s customer service standards. Our team operates around the clock to adapt to customer needs, ensuring continuous success and patient safety.
Requirements:
Requirements
•
6-10 years of experience in technical support or technical consulting.
•
Strong problem-solving skills, excellent time management, and a customer-focused mindset.
•
In-depth understanding of Drug Safety and Pharmacovigilance regulations and processes.
•
Hands-on experience with Oracle Argus Safety and/or Empirica Signal.
•
Proficiency in Windows, Unix, and Linux operating systems.
•
Expertise in UNIX scripting, XML, JavaScript, Oracle SQL, PL/SQL, and Oracle databases.
•
Ability to thrive in a fast-paced, evolving business environment.
•
Excellent verbal and written communication skills.
About the company
Only Oracle brings together the data, infrastructure, applications, and expertise to power everything from industry innovations to life-saving care. And with AI embedded across our products and services, we help customers turn that promise into a better future for all. Discover your potential at a company leading the way in AI and cloud solutions that impact billions of lives.
True innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing a workforce that promotes opportunities for all with competitive benefits that support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs.
Legal
We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing [email protected] or by calling 1-888-404-2494 in the United States.
Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.