Recruiter
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Before you apply
LocationTatu City, Kiambu County, Kenya
Typefull-time
SeniorityMid
Experience3+ yrs
Company size501–1,000 people
PostedAug 21, 2026 · 2mo ago
Verified live7h ago
At a glanceSummarised by Seekless from the posting.
Bachelor's degree in business administration or a business-related field
At least three (3) years of experience in high volume recruiting, preferably in a call center or customer service environment
Proficiency with ATS and other recruitment tools
Strong communication and interpersonal skills, ability to work in a fast-paced environment
Detail-oriented, proactive, and able to work independently as well as part of a team
Highly adaptable and flexible to accommodate working within Pacific Time Zone when required
Skills
ATS
job boards
social media
About the role
The BPO Recruiter will be responsible for sourcing, screening, and hiring qualified candidates for our call center operations. The role holder will create a robust pipeline in anticipation of the call-center operations demand and will adopt a proactive approach to recruitment, ensuring that we attract and retain top talent to meet our business needs.
Responsibilities
Key responsibilities include:
•
Attract, hire, and retain top-tier call center agents in alignment with the operational strategy.
•
Plan and manage the call center workforce, including the creation and maintenance of a robust talent pipeline to meet anticipated demand.
•
Utilize various sourcing channels such as job boards, social media platforms, and strategic partnerships to attract and recruit agents.
•
Support Project Lead in coordinating interviews with candidates and key stakeholders, ensuring a smooth interview process.
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Facilitate risk assessment checks including candidate references.
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Manage the recruitment process using the ATS, ensuring visibility of candidates and maintaining accurate records of candidate interactions and progress throughout various recruitment stages.
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Proactively manage candidates and the feedback process to ensure excellent candidate experience.
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Lead the onboarding process, ensuring new hires seamlessly integrate with the teams.
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Leverage the interview process to identify future learning and development opportunities aligned with call center operations.
•
Provide regular updates and reports on recruitment metrics and progress to management.
Requirements
•
Bachelor’s degree in business administration or a business-related field.
•
At least three (3) years of experience in high volume recruiting, preferably in a call center or customer service environment.
•
Highly adaptable and flexible to accomodate working within Pacific Time Zone when required.
•
Proficiency with ATS and other recruitment tools
•
Strong communication and interpersonal skills, ability to work in a fast-paced environment,
•
Detail-oriented, proactive, and able to work independently as well as part of a team.