The two Orientation Student Managers work in conjunction with the Assistant Dean of Students and Dean of Student’s Case Manager to accomplish the following:
General Planning & Programming Responsibilities:
• Set professional and program goals for academic year
• Assist Assistant Dean of Students as the lead in development and implementation of programs
• Assist in monitoring the orientation budget and spending
• Coordinate assessment of orientation programs as deemed necessary
• Participate in evaluation process twice per year (after 1st semester and end of 2nd semester)
• Facilitate/provide leadership during WoW (fall and winter) as well as coordinate Labor Day and MLK events as necessary
• Assist with the Yellowjacket Pantry: customer service, office hours, donation gathering, tracking, temperature monitoring, inventory management
• Assist with Campus Free Store: customer service, office hours, donation sorting and management; data entry
• Assist Assistant Dean of Students as the lead in development and implementation of Weekend of Welcome programs (fall and spring semesters) and Parent & Family programs/resources:
• Reserve and confirm all programming spaces for WoW programs
• Contacting/confirming presenters and entertainers for WoW programs
• Oversight of all Entertainment Contracts, COIs, and Purchase Orders pertaining to WoW programming
• Manage WoW registrations and communications using PeopleSoft and/or current CRM
• Facilitate Fall and Winter WoW sessions as needed
• Create periodic reports regarding WoW registrations and petitions
• Coordinate Move-In Crew and Hospitality Tables in conjunction with Admissions, Residence Life and other campus constituents for fall and spring semesters
• Serve as a liaison to other organizations and offices involved with orientation/WoW
• Coordinate assessment of WoW programs and other programs as deemed necessary
Recruitment, Training and Supervision Responsibilities:
• Assist Assistant Dean of Students as lead in development and implementation of student staff hiring/selection process
• Collaborate with fellow Orientation Student Manager to design student staff training sessions and coordinate and confirm space and presenters *Coordinate portions of training with Res Life
• Co-supervise up to 15-20 Team Leaders for WoW programming in the fall and 4-6 Team Leaders for Winter WoW programming
• Supervise student volunteers who assist with Campus Free Store and Yellowjacket pantry and prioritize their tasks
Publicity & Marketing Responsibilities:
• Create publicity materials, application process and interview process/questions for Team Leader selection
• Work with University Relations to develop, order, and disseminate new student mailings
• Update Orientation program tri-fold board for Preview Days and SOAR events
Support/Administrative Responsibilities:
• Work with internal databases
• Provide motivation to Team Leaders during WoW
• Provide excellent customer service to students, families and members of the UW-Superior community
• Assist with assessment of WoW/orientation programs and Student Learning Outcomes
• Other duties as assigned
• Serve students who visit Yellowjacket Pantry in accordance with Civil Rights policies of University, State of Wisconsin, and partner agencies
• Greet and assist students shopping in pantry and provide excellent customer service
• Refer any comments/complaints about pantry to Case Manager
• Manage inventory in pantry with DOS Case Manager, including ordering and discarding/documentation of spoilage/expired items
• Data entry for pantry, including temperature monitoring
• Communicate and coordinate donation drives
• Assist with creating fliers and other marketing needs
• Assist student visitors as needed and document items taken by visitors
• Help manage inventory by updating items displayed, reviewing donations, and identifying items for redistribution off campus