As we are building our new in-house Service & Repair Customer Care organization, we are looking for Customer Care Representatives who are passionate about delivering exceptional services and who thrive in a fast-moving environment.
This is more than a traditional customer service role. You will become a trusted partner for customers, helping ensure that medical devices are repaired, maintained, and returned to service as quickly and efficiently as possible. Your work will directly support healthcare providers and ultimately contribute to patient care.
Your work will directly support healthcare providers and ultimately contribute to patient care.
Whether you’re starting your career, bringing experience from another field, or already an experienced customer care professional, we’re looking for people with a customer-first mindset, curiosity, ownership, and a willingness to learn and grow.
This position is based in Heerlen and follows a hybrid work arrangement, with a combination of office-based and remote work. Travel is expected to be minimal and primarily associated with business meetings, training, or organizational initiatives.