LocationKuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Work modeon-site
Typefull-time
Company size11+ people
First seen1w ago
Last seen1d ago
Responsibilities
•
Be the technical expert of InsiderSecurity solutions for our users.
•
Achieve customer success by understanding user requirements and supporting users to achieve strong cybersecurity with our solutions.
•
Advise customers on the deployment architecture and best practices for our products.
•
Deploy and configure our solutions in customer data centers or cloud environments.
•
Develop and configure use cases to meet user’s needs.
•
Diagnose and troubleshoot technical issues.
•
Support the sales team by conducting technical sales demos and answering technical inquiries during sales.
•
Serve as the interface between users and our product engineering teams. This is an excellent role to gain experience and insight into the cybersecurity industry.
•
Guide junior application engineers on technical matters.
Requirements
•
At least 3 years experience in system administration, cloud administration or IT networking.
•
Diploma or Bachelor’s degree in Computer Engineering, Electrical Engineering, Computer Science, or a related field.
•
Good command of Bahasa Melayu
•
Experienced with system and cloud administration (e.g., Windows, Linux, AWS, Kubernetes).
•
Experienced with networking.
•
Experienced with Python or other high-level programming languages.
•
Familiarity with Bash scripting.
•
Familiarity with database administration and SQL is a plus.
•
Prior experience as an application field engineer or a customer success engineer is an advantage.
•
Excellent problem-solving skills and keen attention to detail.
•
Good communication and presentation skills.
•
Ability to excel in a collaborative team setting.
•
Must be a Malaysia resident.
Benefits
•
Engage in impactful work aimed at addressing significant cybersecurity challenges.
•
Chalk up valuable experience and insights within the cybersecurity industry.
•
Receive a competitive salary package.
•
Annual flexi benefits and reimbursement for health screening expenses.
•
Enjoy 18 days of annual leave, with increments based on years of service.
•
Modern and convenient office at KL Eco City, Mercu 2 - just a short walk from Abdullah Hukum LRT/KTM station and directly connected to Mid Valley Megamall.