ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare Case Manager to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We’re looking for a team player who is ready to contribute to our mission, just like you!
Account specific roles and responsibilities
Responsibilities
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Process Initial or Pre-Authorization via Phone or via Email
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Respond to provider requests
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Communicate to insurance providers for authorization determination
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Process verification of members benefits
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Review Members clinical records
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Manage healthcare cases
Requirements
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At least 1 year Healthcare BPO experience
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Experience handling/processing Authorization
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Excellent verbal and written English skills
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Willing to work onsite in Makati
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Amenable working night shift
Benefits
What can we offer you?
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Competitive salary and benefits
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Health Insurance with free dependents*
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10%-night differential
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Attendance Bonus
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Paid time off
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Convertible to cash leave credits
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Performance Appraisal
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Work-life balance
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A focus on growing your career path with us
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We encourage you to follow your passions and learn new skills
Our commitment to you
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Strong culture and values-driven leadership
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We create opportunities for you to learn and grow at any stage of your career
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Continuous learning and innovation
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We foster an all inclusive environment where everyone thrives