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3155 - Reference File Maintainer 2

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Before you apply
LocationTaguig City, Philippines
Work modeon-site
Typefull-time
SeniorityMid
Experience2+ yrs
Company size10,000+ people
PostedOct 29, 2026 · 6d ago
Verified live20h ago
At a glanceSummarised by Seekless from the posting.
2-year experience in handling voice and healthcare account
College undergraduates with BPO experience are also welcome to apply
Basic knowledge in Windows applications (Excel, Word)
Strong verbal and / or written communication skills in either the language of the country supplied or English
Critical thinking and problem-solving skills
Demonstrate strong understanding of complex concepts and processes
Skills
Excel
Word
Job Responsibilities:
•
Complete maintenance of reference data (healthcare Organizations and Prescribers) as essential for Production.
•
Perform research such as Internet Search, Phone Verification, Database Matches and etc. to gather information from third parties that will validate the completeness or accuracy of the data.
•
Perform outbound phone verification of details on Organization and Prescriber records to validate accuracy of reference data maintained as well as capture client-required details such as primary office address and primary profession/specialty.
•
Performs ad hoc data analysis and participates on various process improvement as needed.
•
Validate that the information gathered from third-party sources represents accurate new data that should result in an update, creation, or deletion in the database existing data.
Job Requirement:
•
2-year experience in handling voice and healthcare account
•
College undergraduates with BPO experience are also welcome to apply.
•
Basic knowledge in Windows applications (Excel, Word).
•
Strong verbal and / or written communication skills in either the language of the country supplied or English.
•
Critical thinking and problem-solving skills.
•
Demonstrate strong understanding of complex concepts and processes.
•
Candidate must be willing to work in Mid shift
•
Amenable to onsite training in Mckinley, Taguig
About the company
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
Legal
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.