Trade Flow Support - Trading Infrastructure Support
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Before you apply
LocationHouston, London, Montreal, Singapore
Typefull-time
SeniorityMid
Experience4+ yrs
DepartmentTechnology
Company size1,001–5,000 people
PostedDec 4, 2024 · 1y ago
Verified live20h ago
At a glanceSummarised by Seekless from the posting.
4+ years of support experience a must
Experience in Linux/Unix administration (RHEL/CentOS/OEL preferred)
Proficiency in Python, Bash scripting
Good working knowledge of storage and different storage protocols (nfs gpfs a plus)
Experience with Infrastructure automation (Chef, Puppet or Ansible)
Experience with Kafka or like messaging buses
Experience with CICD tooling
Experience with Monitoring infrastructure (ELK and Prometheus preferred)
Database administration experience (MySql or PosgreSql preferred)
Experience in container software administration (Docker, Podman, Kubernetes, GKE or Helm preferred)
Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP)
Ability to navigate network equipment command line
Bachelor’s Degree in Computer Science, Engineering or related subject
Highly organized, detailed, control oriented, enjoys solving problems and brings in a 'take charge' attitude
Strong verbal/written communication skills required to support daily interaction with internal teams, external vendors and service providers
Self-motivated individual that takes initiatives and has an ownership & accountability mindset
Must show the ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environment
Knowledge of ITIL is an advantage
Skills
Linux/Unix
RHEL/CentOS/OEL
Python
Bash
Storage protocols
NFS
GPFS
Chef
Puppet
Ansible
Kafka
CICD
ELK
Prometheus
MySQL
PostgreSQL
Docker
Podman
Kubernetes
GKE
Helm
TCP/IP
multicast
tcpdump
PTP
NTP
Position Overview:
The Trading Infrastructure Support Engineer will be part of a highly talented team of support engineers responsible for ensuring high availability of Squarepoint’s mission critical services such Infrastructure as a Service (IaaS), Build & Deploy, Research and Trading. The candidate will be responsible for providing L1/L2 support across all services globally distributed across APAC, EMEA and AMER regions.
Responsibilities
•
Provide monitoring and L1/L2 support across all services and quickly react to any outages to maintain a highly available environment
•
Quickly identify, analyze and correct alerts & issues and/or escalate to minimize trade flow impact and preempt outages
•
Intensive interaction with trading community, external vendors, development and infrastructure teams
•
Oversee automated processes, scheduled jobs and regular reports
•
Manage users’ requests: track requests, review approvals, updates, resolution, closure, etc.
•
Identify inefficiencies such as repetitive activities, manual processes and suboptimum tools/workflows to drive continuous improvements via automation, collaboration with internal and external teams.
Required Qualifications:
•
4+ years of support experience a must
•
Experience in Linux/Unix administration (RHEL/CentOS/OEL preferred)
•
Proficiency in Python, Bash scripting
•
Good working knowledge of storage and different storage protocols (nfs gpfs a plus)
•
Experience with Infrastructure automation (Chef, Puppet or Ansible)
•
Experience with Kafka or like messaging buses
•
Experience with CICD tooling
•
Experience with Monitoring infrastructure (ELK and Prometheus preferred)
•
Database administration experience (MySql or PosgreSql preferred)
•
Experience in container software administration (Docker, Podman, Kubernetes, GKE or Helm preferred)
•
Working knowledge with TCP/IP, multicast, tcpdump, clocking (PTP, NTP)
•
Ability to navigate network equipment command line
•
Bachelor’s Degree in Computer Science, Engineering or related subject.
Nice to have:
•
Highly organized, detailed, control oriented, enjoys solving problems and brings in a “take charge” attitude
•
Strong verbal/written communication skills required to support daily interaction with internal teams, external vendors and service providers
•
Self-motivated individual that takes initiatives and has an ownership & accountability mindset
•
Must show the ability to make quick decisions and establish priorities in a multi-tasking & fast-paced environment
•
Knowledge of ITIL is an advantage.
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