Lead all daily ice operations for AHL games, practices, public skating, and special events.
Maintain AHL-caliber ice conditions through resurfacing, edging, painting, flooding, chipping, and temperature management.
Operate and maintain Zamboni ice resurfacing equipment safely and efficiently.
Manage arena ice refrigeration systems, brine/glycol temperatures, humidity readings, and overall environmental monitoring.
Coordinate the ice-side of conversions between hockey, soccer, basketball, concerts, and other entertainment events while protecting the integrity of the ice floor.
Develop preventative maintenance schedules for all ice maintenance equipment and coordinate repairs.
Supervise, train, and evaluate Ice Technicians and Ice Crew members.
Maintain inventory of paint, water treatment, Zamboni blades, tools, and operational supplies.
Monitor weather conditions and building environmental systems to optimize ice quality year-round.
Collaborate with AHL officials, team personnel, coaches, and league representatives to ensure playing surface compliance.
Ensure compliance with OSHA regulations, environmental standards, and organizational safety policies.
Assist with emergency response and after-hours facility operations as needed.
Prepare operational ice reports, maintenance logs, and equipment documentation.
Provide leadership and direction for the Ice Operations team.
Foster a culture focused on safety, accountability, teamwork, and continuous improvement.
Develop standard operating procedures and training programs.
Lead ice operations conversions including laying and removal of carpet runners and building of pre/post-game locker rooms.
Assist coordination of staffing levels based on arena schedules and event demands.
Maintain ice thickness between 1.0 and 1.5 inches per AHL player safety standards and arena efficiency.