Responsibilities
Leading the Quality function within the Quality, Environment and IMS Department for SPT Transmission Services, you will set clear direction, priorities, standards and expectations for quality delivery across relevant projects and portfolios. You will provide leadership, management and development to Lead Quality Advisors, Quality Advisors and associated specialist roles, ensuring the team structure, capability, performance and resource model support current and future business requirements, while owning the development, implementation, governance and continuous improvement of the Quality Management Framework, determining functional standards, assurance arrangements, controls and priorities for adoption across SPT
Setting the functional approach to Quality Assurance, audit, inspection and non-conformance management, you will ensure proportionate governance, robust escalation routes and effective follow-up of significant risks, trends and systemic issues are completed. Matters requiring strategic direction, policy approval or enterprise-level governance will be escalated to the Head of Quality, Environment and IMS.
Working closely with the wider business, you will translate business priorities, regulatory requirements and organisational risk into clear functional plans, objectives and improvement programmes. You will lead the development and use of quality performance reporting, management information and trend analysis, ensuring outputs support management decision-making, business assurance and targeted improvement activity. Through the identification and delivery of functional improvement initiatives, you will ensure lessons learned, audit findings, quality trends and business feedback are translated into sustainable improvements in practice, process and control.
Providing advice, challenge and influence to management teams, project leaders and key stakeholders on quality governance, compliance, risk, supplier performance and improvement priorities, you will oversee the effectiveness of supplier and contractor quality arrangements, ensuring significant concerns, recurring issues and performance risks are appropriately addressed, escalated and reflected in future controls or interventions.
Representing the Quality function across internal management forums, Corporate stakeholders and other relevant parties, you will ensure SPT requirements are understood, reflected and supported through the wider management system. You will influence Portfolio, Project Engineering, Construction, Procurement and Leadership teams, embedding quality expectations into Governance, Planning, Design, Procurement and Delivery decisions, driving behavioural change and accountability across portfolios. You will also exercise management judgement on escalated quality matters, including the prioritisation of interventions, deployment of resources, management of risk and resolution of issues with wider business impact.