German Speaking CS Role for Hospitality Department - Remote Work from Greece
LocationStuttgart, Baden-Württemberg, Germany
Work moderemote
Typefull-time
SeniorityEntry
DepartmentCyriel
Company size10,000+ people
PostedJun 26, 2026 · 3mo ago
Verified live12h ago
At a glanceSummarised by Seekless from the posting.
Must have5
Fluency in German (spoken and written) is essential
Proficiency in English is mandatory
Strong communication and interpersonal skills
Ability to handle challenging situations calmly and effectively
Positive attitude towards learning and professional growth in a multicultural setting
Nice to have1
Experience in customer service or related roles is preferred
Eligibility1
Willingness to relocate and adapt to life in Greece
Benefits
Relocation package
Performance bonus
Health insurance
Paid training
About the role
Mercier Consultancy Group is seeking a German Reservations Agent to join their team supporting Booking.com operations in Greece. This role offers free accommodation, making it an ideal opportunity for candidates looking to work abroad in a dynamic and supportive environment.
Key Responsibilities
•
Assist German-speaking customers with accommodation bookings through phone, email, and chat.
•
Provide accurate and comprehensive information about properties, prices, and Booking.com policies.
•
Manage booking amendments, cancellations, and special requests efficiently.
•
Resolve customer inquiries and issues promptly and professionally to ensure a positive experience.
•
Keep detailed records of customer interactions and bookings using Booking.com’s reservation system.
•
Collaborate with team members to achieve high standards of customer service and satisfaction.
Requirements
•
Fluency in German (spoken and written) is essential; proficiency in English is mandatory
•
Experience in customer service or related roles is preferred.
•
Strong communication and interpersonal skills.
•
Ability to handle challenging situations calmly and effectively.
•
Willingness to relocate and adapt to life in Greece.
•
Positive attitude towards learning and professional growth in a multicultural setting.