Implementation Specialist, Restaurant Systems
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Before you apply
LocationHQ_Atlanta
Typefull-time
SeniorityMid
Company size10,000+ people
PostedOct 27, 2026 · 1w ago
Verified live3d ago
At a glanceSummarised by Seekless from the posting.
Assist in rollout of Back of House software optimizing labor, food waste, scheduling
Co-facilitate large-scale training classes for restaurant management teams
Analyze data to build, validate, and implement labor rules and analytics
Partner with software vendor to deliver engaging training sessions
Ensure end-users understand scheduling, inventory management, labor matrix configurations
Translate local labor laws and company productivity standards into backend configurations
Audit, test, and analyze labor matrices for accuracy before live deployment
Assist franchisees in setting up labor parameters and aligning with brand standards
About the company
What’s Unique About You Is What Makes Us Better! Diversity is our strength and competitive advantage. Bring your flavor to the Papa John’s team today!
Job Summary
The Implementation Specialist, Restaurant Systems is responsible for assisting in the rollout of our the Back of House (BOH) software designed to optimize labor costs, manage food waste, and streamline employee scheduling.
This position is a unique blend of hands-on training and backend data analysis. The role partners directly with our software vendor to co-facilitate large-scale training classes for restaurant management teams. In addition, the role is responsible to analyze data, helping to build, validate, and implement critical labor rules and analytics across both corporate and franchisee-owned locations.
Duties and Responsibilities (other duties as assigned)
Program Deployment & Execution
Training & Implementation (Classroom Facilitation)
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Co-Facilitate Training: Partner with our software vendor to deliver engaging, high-energy training sessions for large groups of general managers, district managers, and franchisees.
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System Adoption: Ensure end-users thoroughly understand BOH systems, including scheduling tools, inventory management, and labor matrix configurations.
Labor System Configuration & Analytics Validation
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Rule Creation & Testing: Assist in translating local labor laws, minor regulations, and company productivity standards into backend software configurations.
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Data & Analytics Validation: Audit, test, and analyze labor matrices to ensure the software accurately generates schedules, tracks metrics, and hits labor targets before deploying to live stores.
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Franchisee Support: Assist franchise owners in setting up and customizing their labor parameters, helping them interpret their data to align with operational needs while maintaining brand standards.
Everybody loves pizza, which means they also love the people who are behind the scenes working to deliver it. This is complex and challenging work – but let’s face it – it’s also pizza! If you want a fulfilling career with a company that’s always moving forward, we’re the right place.
Legal
Papa John’s is a Federal Contract employer who participates in E-Verify to confirm employment eligibility for each new team member. For more information please view the following PDFs: E-Verify Poster (English) - Right to Work Poster (English) - E-Verify Poster (Spanish) - Right to Work Poster (Spanish) Papa John’s is an Affirmative Action and Equal Opportunity Employer. For more information please click on the following PDF. See terms & conditions for site use.
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