Quality and Warranty Engineer
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Before you apply
LocationCrewe
Work modeon-site
Typecontract
SeniorityMid
Company size10,000+ people
PostedAug 5, 2025 · 1y ago
Verified live5d ago
May no longer be actively hiring
Posted by the company on Aug 5, 2025
At a glanceSummarised by Seekless from the posting.
HNC in Engineering
People management qualification
Experience in rolling stock
Experience in rail maintenance
Experience in warranty management
Able to interpret engineering drawings
Previous experience of production efficiency tools
Understanding ROSCO/TOC/FOC relationships
Good working knowledge of all company management accreditations ISO 9001, ISO 14001 and OHSAS 18001
Fire safety knowledge
COSHH awareness
PTS (Personal Track Safety)
Depot safety knowledge
Accident/incident reporting knowledge
Electricity awareness
Working at heights knowledge
Skills
Microsoft Office
SAP
Benefits
26 days annual leave
Standard uk bank holidays
Pension
Life insurance
Healthcare cover
Arriva uk trains travel pass
Cycle to work scheme
Arriva village retailer discount scheme
About the role
Join the Arriva TrainCare Team as a Warranty Quality Engineer
Organisation - Arriva TrainCare (ATC)
Location – Crewe with some UK travel expected.
Contract – Fixed Term for 4 months
Working Hours – 37.5 hours per week, Monday to Friday 8am-4pm
About Us:
At Arriva TrainCare we provide high quality overhaul, maintenance and servicing of passenger rolling stock, locomotives, freight wagons and track plant. We operate throughout the UK from six strategic locations – Crewe, Bristol, Eastleigh, Cambridge, Tyne Yard and Scarborough.
Arriva TrainCare is part of Arriva, you’ll be part of a professional team with these core behaviours at heart;
• We care passionately
• We do the right thing
• We make the difference
Benefits
Benefits include 26 days annual leave plus standard UK bank holidays, pension, life and healthcare cover, Arriva UK Trains Travel Pass, Cycle to Work scheme and Arriva Village retailer discount scheme.
The Role:
This is a safety-critical role and you will be responsible for warranty management of specific heavy and light maintenance contracts. You will be required to attend out of hours, and sometimes overnights at relevant depots and customer sites. You will be on call as part of the manager’s rota.
What You’ll Do:
•
Perform maintenance in a timely manner
•
Revise the company warranty process
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Manage the warranty material returns from customers
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Co-ordinate warranty call outs where attendance at customer depots is required.
•
Attend joint investigations
•
Attend warranty meetings with the customer
•
Use Microsoft Office and SAP software
•
Carry out quality checks
•
Support the Engineering Manager in the delivery of technical reports and the presentation of KPIs.
•
Liaise closely with the commercial department
•
Participate in project mobilisation meetings
•
Drive company road vehicles to support activities.
•
Provide market information for the Commercial team.
Full job description available on request
What You Bring:
•
Qualifications – HNC in Engineering, People management
•
Experience – rolling stock, rail maintenance, warranty management, able to interpret engineering drawings, previous experience of production efficiency tools, understanding ROSCO/TOC/FOC relationships, Good working knowledge of all company management accreditations ISO 9001, ISO 14001 and OHSAS 18001
•
Knowledge – Fire safety, COSHH awareness, PTS, depot safety, accident/incident reporting, electricity awareness, working at heights.
Ready to start your next journey?
If you’re passionate about making a difference and supporting Arriva TrainCare, we want to hear from you!
Let’s build the future together!
Hiring process
Due to the energising nature of our vacancies, application close dates, when stated, are indicative and may be subject to change so please apply as soon as possible to avoid disappointment. Shortlisting and interviewing will take place whilst the advert is open and will close once a successful candidate has been identified.
At Arriva we acknowledge the importance of our people’s diverse experiences, talents, and cultures. Embracing diversity and creating inclusion is a key component of our talent strategy. The creation of a diverse, inclusive workforce is central to our ability to unlock potential and enhance our success…