At a glanceSummarised by Seekless from the posting.
Must have16
Minimum 5 years of relevant IT professional experience in IT operations, infrastructure coordination, resilience, continuity support or service governance, including at least 3 years of experience in disaster recovery, business continuity support, resilience coordination or service recovery governance
Minimum education level 6 degree (Bachelor's)
ITIL 4 Foundation certification or equivalent
At least 1 certification among: Certificate of the Business Continuity Institute (CBCI), Associate Business Continuity Professional (ABCP), Certified Business Continuity Professional (CBCP), ISO 22301 Lead Implementer, or equivalent
Good understanding of ICT Disaster Recovery governance, operational readiness and service recovery principles within IT and Data Centre environments
Strong knowledge of disaster recovery planning, testing methodologies, remediation management and readiness reporting
Good knowledge of backup, restore, replication, failover, failback and service recovery concepts
Good understanding of Business Continuity Management (BCM), Business Impact Analysis (BIA) and their application to ICT Disaster Recovery
Strong coordination skills across infrastructure, operations, applications, security, identity and access management, vendors and business stakeholders
Good knowledge of major incident, change management and problem management processes
Strong analytical, organisational and follow-up skills with the ability to drive actions to closure
Strong communication, stakeholder management, facilitation and escalation management skills
Ability to manage documentation and reporting within controlled information domains, including Unclassified and Restricted environments
Ability to work effectively as a member of the Data Centre Team while supporting the Data Centre Team Lead in ICT DR-related activities
Strong communication skills in English; collaboration, documentation and reporting skills
Company Description
Arηs Group, Part of Accenture, specializes in the management of complex public sector IT projects, including systems integration, informatics and analytics, solution implementation and program management. Our team helps lead clients through digital and information systems design, bringing expertise in a variety of areas ranging from software development, data science and security management to machine learning, cloud, and mobile development.
Arηs Group was acquired by Accenture in July 2024.
Job Description
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Support the Data Centre Team Lead in coordinating ICT Disaster Recovery (DR) activities across the Data Centre environment
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Contribute to the definition, maintenance and continuous improvement of ICT DR plans and governance artefacts for in-scope services
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Coordinate DR planning, testing, reporting and remediation activities across infrastructure, operations, application, security and identity management teams
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Maintain DR readiness dashboards, evidence repositories, action trackers and governance reporting mechanisms
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Translate Business Continuity Management (BCM) requirements and Business Impact Analysis (BIA) outputs into structured ICT DR activities and deliverables
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Monitor and report on DR readiness KPIs, action status, testing outcomes and remediation progress
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Support the review and maintenance of DR ownership models, review cycles and operational readiness processes
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Act as the Data Centre Team focal point for ICT DR coordination with BCM stakeholders, service owners, vendors and internal teams
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Ensure DR documentation, reporting and evidence are maintained in accordance with governed information handling requirements
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Support the coordination of service recovery preparedness, including backup, restore, replication, failover and failback readiness activities
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Contribute to continual improvement initiatives related to resilience, service recovery governance and operational readiness
Qualifications
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Minimum 5 years of relevant IT professional experience in IT operations, infrastructure coordination, resilience, continuity support or service governance, including at least 3 years of experience in disaster recovery, business continuity support, resilience coordination or service recovery governance
•
Minimum education level 6 degree (Bachelor’s)
•
ITIL 4 Foundation certification or equivalent, internationally recognized certification
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At least 1 certification among:
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Certificate of the Business Continuity Institute (CBCI)
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Associate Business Continuity Professional (ABCP)
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Certified Business Continuity Professional (CBCP)
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ISO 22301 Lead Implementer
•
or equivalent
•
Good understanding of ICT Disaster Recovery governance, operational readiness and service recovery principles within IT and Data Centre environments
•
Strong knowledge of disaster recovery planning, testing methodologies, remediation management and readiness reporting
•
Good knowledge of backup, restore, replication, failover, failback and service recovery concepts
•
Good understanding of Business Continuity Management (BCM), Business Impact Analysis (BIA) and their application to ICT Disaster Recovery
•
Strong coordination skills across infrastructure, operations, applications, security, identity and access management, vendors and business stakeholders
•
Good knowledge of major incident, change management and problem management processes